Ania Hair Studio & Spa — Attraction in Town of Guilderland

The service was good, but I honestly wouldn't come back because I don't think the service is worth the cost. I'm used to going to salons where I pay $20 total for a deep conditioning treatment and blow dry. Ania Hair Salon charged me $35 for my deep conditioning treatment and it would have costed another $25 for blow dry. I opted out of the blow dry and walked out with wet hair. Jamie did a good job, though there was little room for error. She washed my hair, applied the conditioner on, and wrapped my hair in a plastic bag, and then I waited for about 15 minutes. She rinsed my hair, combed it, and applied some product. She even gave me some tips to help my hair. For a $35 hair treatment, I would have expected to be under the hair steamer for at least 30 minutes for better results. I'm still shocked that they charge $25 to blow dry hair, but $0 to wash it. The salons I usually go to charge $10 to shampoo your hair and they massage your head and neck during the wash. So you can just wash your hair before coming to the salon if you don't want to pay for the wash. The salon I go to also blow dries your hair regardless and I appreciate that because I would never want to walk out of a salon with wet hair again. Anyway, when I called Ania Hair Salon for the pricing, I was told that the treatment can range from $25-$45. When I got there and I asked for the price of my treatment (I have bleached blonde hair, so it's pretty damaged and dry), Jamie told me that it was $30. Then 5 minutes later, Jamie tells me that her boss told her that it's gonna be $35. During checkout, the lady at the front desk almost charged me $50 and when I told her that the treatment was $35 and I wanted to add $5 for the tip, she said she thought Jamie told her that it was $45 for the treatment. She verified with Jamie and it ended up being $35 and the lady apologized, but I didn't feel like she meant it all too sincerely since she didn't have the nicest attitude towards me or anyone else she spoke to from the moment I walked into the salon. I can't believe they would even charge $45 to apply some conditioner on. I could just buy a whole container of conditioner for $45 and do it myself since they don't even use a steamer to treat your hair. It's been 24 hours since I got the treatment and I honestly don't feel like the results were any better than if I were to go to my usual salon, where the treatment is $20, and they actually use a steamer for...

I REGRET giving this salon ANOTHER chance.

I am about to have my second baby boy, so decided to get a fresh cut. called the salon and asked for a professional who does good job with shorter cuts(in my case BOB), and receptionist recommended Cheryl. so I made an appointment, which was today. went in all excited, that supposedly this is the person who is all about good Bob. from the moment i got there (receptionist was not friendly or welcoming at all) to the moment I left-- staff felt cold. I've been getting Bob haircut for manyany years now, and I have learned through many trials and errors that I have to be very specific about what I want. otherwise I end up with no A-line haircut, or barely any hair left, or something that is definitely not a bob.

tried showing Cheryl few pictures on my phone or what I would like to achieve with her, after explaining with words as well. she barely looked or commented. this is when I got that gut feeling. oh no, not again. please do not ruin my hair. which she didn't , but at the same time she didn't do any outstanding job either. didn't get an Aline Bob. didn't get what I showed on a photo. but at least I left with hair left for next cut (which most certainly WONT be in Anias hair salon).. . I think what got me most frustrated is the fact that Cheryl decided to change me 70$ for a haircut, instead of 50$ that I'm used to in this same very salon. without an explanation why. just because I requested her she said. which is NOT ok to do. you have to let your clients know that beforehand. I went back to the receptionist twice to figure out why I was charged more money than usual. and she was very cold and abrupt as well. didn't give me much explanation.

last drop was the fact that Cheryl let me go 100% covered in my own hair .pants, shirt, undershirt. I mean seriously! never ever happened to me before. felt very rushed out of the chair. not much engagement in conversation. oh, and the blowout part ...0 effort. I do better job at home.

so PLEASE do your research, read reviews and do not repeat my mistake. I think all the good stuff mentioned in reviews is about CHERI not cherYL. Donna was great last time too, very personable, caring.

hopefully it saves someone a day and a good feeling post...

Awful . I’m a repeat client (I love Irini and Jess) and today I bring my girlfriend in to have her hair done for her graduation , gave an exact photo of what needed to be done and stated that the last service was done at that salon , Joanne never looked at her file to see what was done chemically , never did a test strip , never did a color lift and used the wrong toner - as I was told by at least 3 separate employees who came over trying to fix what got messed up but couldn’t put more on without furthering damage . I went to the manager to get a discount or removal of dues at check out and was told I was being hostile and aggressive and being recorded as the manager continues to instigate and address me sideways as I told her I wasn’t yelling or being hostile at all - the separate employees I mentioned before then vouched for me and said I wasn’t being hostile and I was in the right to feel and say what I was . THEN 1 of those same employees told me I had to get back to my girlfriend’s chair because her provider was being aggressive with her ! I ended up calling the cops because of how hostile the manager and provider became over correcting the mistakes that the spa admittedly made . The manager tried to convince me (after the manager never asked my girlfriend) that my evidently upset girlfriend loved her hair as my girlfriend was actively saying it wasn’t at all what was asked for . My girlfriend told the manager that her hostility was unnecessary and wrong towards me and continued to be rude and further the problem . I’m never going there again nor advising anybody else to go there . Ended up finally getting a discount paying only for the chemicals that damaged her hair and shouldn’t have been used to begin with . I guarantee the manager is going to leave some nasty reply saying I was the aggressor or some other lie to save face for her inappropriate actions . I’ve never seen such a lack of professionalism in all my years of working in a spa . The excessive attitude and literal tone is a waste of your time and money . Edit/Update: Just read a review from a year ago with a client having the same EXACT problem with Joanne ; doesn’t know how to color/tone and ends up...