Orange Skye Body & Beauty Bar — Attraction in Town of Hempstead

I would have given it 5 stars but since it was a couple's massage this review is for the both of us. My husband and I went. We got a couple's massage. The girl that did my massage was great and very professional. She applied just enough pressure and was careful to provide the best service possible. She was wonderful. I felt like I got a great massage and will definitely return. My husband's masseuse was nice but unfortunately not as professional. First of all, she walked in with her phone which was playing the "spa music" and forgot to turn the ringer off and thank goodness it rang before she began massaging and was able to silence it before starting. She also made sooo much noise opening and closing drawers and cabinets. It was a little bit distracting. My husband said he felt like he got a oil spread on his skin, like a soft rub, but not a massage at all. Unfortunately I didn't notice because I had my eyes shut and was enjoying my massage, and he didn't know if it would be appropriate to ask for something else or someone else. So he just let her rub oil on him. He told me she didn't apply any pressure at all and because she was petite, she had a hard time massaging him, constantly having to lean over his body to reach to the other side of his body. Her stomach was pressed against his face and back A LOT, which made it very uncomfortable. He decided to take a little nap to ignore the lack-of-massage he was getting. I wish it would have been the other way around because it was his birthday. I told them that. I mentioned it before they started massaging that I wanted him to get the best masseuse for the best massage and that I was just tagging along. But unfortunately it didn't happen that way. I felt so bad for my husband, it was meant to be his birthday gift...

The worst massage I've ever had. Matter of fact it was more like a dang rub down. I told her before she even started to focus on my neck and shoulders and she literally spent about two minutes on my shoulder to the point that I lifted up off the table to tell her focus on my neck and shoulders. I'm not kidding I felt like I was getting a rub down. No pressure whatsoever. And I'm not even gonna talk about the no hot stone/hot stone part. Smh. I guess she forgot to use the hit stones or they were to hot for her to touch. She literally put them on me for a whole thirty seconds. I've had many many massages and I am not exaggerating. This was the first one that I did not fall asleep during the session. I never write reviews but I could not let this go. By the way. My right shoulder and neck feel no better than before the massage. I can't remember the nameof the masseuse. But I got the massage on Sunday the 16th of October. Will not be...

This is the 2nd bad review I have posted. What is Customer Service now day's? This place does not have it. You also have people there claiming they are the manager when you want to make complaints, BUT THERE NOT. I bought my senior citizen Mom here and there was problems from seeing my Mom 45 minutes after her apt and not getting any explanation to worker's giving out the wrong info and still charging my credit card even though it was the wrong info. Last they tried to give my Mom a male therapist after it had been told to them prior that she preferred a women therapist instead of a male. I asked the lady about the mixed-up and she gave me this long story but my question was why didn't you call me to tell me the change? The response was why they LOST a Customer. I canceled with them right on the SPOT. BEWARE....God Does...