OUT STANDING 5 OUT 5 STARS✨I recently had the pleasure of visiting Roslyn Salt Cave, and it was an unforgettable experience. From the moment I walked in, I knew I was in for something special. I began my visit with a massage from Carl, and let me just say—he was absolutely incredible. He took the time to ask about any specific areas of tension and tailored the massage to my needs. Every knot and tight spot was expertly worked out, leaving me feeling completely relaxed and rejuvenated.
After the massage, I headed into the Salt Cave itself, and it was truly magical. The moment I entered, I was enveloped by the calming atmosphere. The soft lighting, soothing sounds, and the cool, mineral-rich air made it feel like I was floating in a tranquil, otherworldly space. I could feel my body and mind melting into a state of deep relaxation. It was a truly unique and restorative experience that I’ll definitely be repeating.
The staff at Roslyn Salt Cave made the experience even better. The girls at the front desk were warm, friendly, and incredibly welcoming. They took the time to make sure I was comfortable and provided helpful information about the services. I truly felt like a valued guest from start to finish.
I’m so grateful to have discovered this serene oasis and to have met the wonderful people who run it. Roslyn Salt Cave is a hidden gem, and I highly recommend it to anyone looking for a peaceful retreat or a much-needed moment of relaxation. It’s an experience that will leave you feeling rejuvenated in body, mind, and spirit. This place is truly...
Read moreUnfortunately, what used to be a great experience and wonderful customer service has drastically changed over the past year. Staff picking up the phone has on many occasions sounded as if they were overwhelmed and did not pay attention. I was incorrectly charged twice and every time I call, I am told that I have to pay up front if I want to make an appointment. The last time I called to make an appointment for a large group, I was told that I had to pay for all up front. I was rudely interrupted several times and unable to explain that some of my friends had gift cards. Rescheduling was a nightmare, along with a staff member leaving me a voice message without stating who was calling. After calling for the fifth time, I heard Val telling another co-worker not to pick up my call. Then the owner calls me, and instead of apologizing for any miscommunications and caring for what I had to say, she had already decided that the customer was in the wrong by interrupting me repeatedly during the call, telling me that I am unreasonable and she was shocked with me. She further said that I was wrong. She wanted to make sure that she was right and that her staff member behaved appropriately. Really sad to make a salt cave appointment, only to be more stressed than before. After that call, I understood why Val was rude and unprofessional. The owner is not only allowing it, but...
Read moreRoslyn Salt Cave in Roslyn, NY, offers a truly rejuvenating experience with outstanding customer service that sets it apart. From the moment you walk in, the staff goes above and beyond to ensure guests feel welcome, relaxed, and well taken care of. Their attentiveness, professionalism, and knowledge about holistic wellness create an atmosphere that instantly puts visitors at ease.
One of the highlights of Roslyn Salt Cave is its signature salt therapy sessions, which take place in a serene, beautifully designed salt cave. These sessions are known for promoting respiratory health, reducing stress, and improving overall well-being. The infrared sauna is another popular option, offering deep relaxation and detoxification benefits. Additionally, their reiki energy healing sessions provide a calming and restorative experience, perfect for those looking to realign their energy and reduce tension.
Whether you’re visiting for wellness benefits or simply to unwind, Roslyn Salt Cave delivers an experience that is both therapeutic and enjoyable. The combination of top-notch services and exceptional customer care makes this a must-visit destination for relaxation and holistic healing in...
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