I went to the store bought teriyaki chicken on rice. I went home and the chicken tasted too salty. I called and explain my complaint to the person that answered the phone. The person responded said OK and stopped speaking. At that time, I asked for the manager and he said he’s the manager. This person is extremely rude and has no manner. At this time I know what I’m dealing with. I told him I want a refund or credit. He responded OK and I asked him his name. He told me his name is “TAKI” Few days later, I went back to the store and meet TAKI at the register. I told him I was the one that called the other day about the salty teriyaki chicken and show him the receipt and bought back the food to him. I told him I’m going to pick something else and exchange. He responded OK. I went to the back to pick up another order and bring it to the register for exchange. Now TAKI is saying to me that he doesn’t recommend the store food to me because I was complaining about the food is salty. I was surprised he was saying that. Another word is I don’t want you business. At that time I told him I want a refund. As a job of a manager. You will explain or gave any suggestion to customer which food as less salt on it. Not by telling customer the store food isn’t right for you. I been to the store before and the worker at the register is always friendly and polite. This is the first time I encounter him at the register. The store may be under a new management. With his attitude. He may be the new owner of the store. I never met a Japanese person like him. Extremely rude and obnoxious. Nothing like traditional Japanese hospitality!!!!!!!!!! No excuse at all. With the terrible customer service and attitude. I will never...
Read moreI gotta Say this best authentic Japanese food you can get in Long Island 🌴 period!!! I went to Japan and I know how real Japanese food is. This place has authentic 🍙 and 🍱 bento and sushi and other delicious foods. Price is Very Fair and better than other places actually. The food is honestly best Authentic Japanese food i have ever had here in the USA of all my travels around and taste on par or even exactly as it’s Done in Japan! Everything here everything is worth it. Is fantastic food and goods. I don’t Mind spending my money if I’m coming here. Place is small and can be hard to miss due to no signs but it’s gem 💎 in LI. I come here as much i can when I can . Again I say if you want real Japanese food experience, this place has it better then any restaurant around. I highly recommend this spot ....
Read moreIt hasn't changed much since it was called Nara over 20 years ago. Very small but high quality japanese grocery. Produce section has a good variety of fresh mushrooms such as maitake and enoki, plus other immaculate looking vegetables. Good selection of sashimi grade fish. Freshly prepared sushi rolls by chef in back of grocery. Fresh fried items in heated display case up front. Some organic grocery items. Seems like a little of everything here in such a small place. I look forward to going there everytime I am on the...
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