Two Sons Pizza — Attraction in Traverse City

I so wanted my two visits here to be great but unfortunately, they were not. We visited during their soft-open and they were working the kinks out of what has become, a very popular pizza joint conveniently located Downtown TC. I discount my concerns of the pizza quality for that initial visit. Gave them another shot last week ordering 4 slices & a can of pop and with a generous tip, our tab came out to about $30. I had a slice of pep & a specialty slice. Toppings were dry & overcooked with the end crust being inedible; hard & burned. I wasn't surprised as they pre-cook the display pizzas which then sit in a glass case until a slice is ordered. Ordered slices are placed in their 700-800° Pizza Oven to serve hot lending to the dryness & stiff crust. They didn't have any cheese pizza available for my partner and quickly prepared a fresh one for the two slices. Much better slices than mine but end crust was still fairly hard but pizza overall was quite good, like an average slice at Ray's in NYC, not John's of Bleeker Street or any of the Big Three in New Haven. I think if they simply "undercooked" the display pizzas then reheat those, the end result would improve. Finally, their pricing is fine for a high-end tourist destination (which TC is for 3-4 months) however, $28-$33/pizza for locals who order every Friday night of the year just isn't in our family budget. I admit the location is centrally located however parking is a challenge and the venue was unusually loud with a DJ pumping music outside and non-stop pin-ball machines clanging inside not making for a relaxing evening to enjoy pizza. I do wish Steve, the owner, tremendous success, he and his family are welcome entrepreneurs to TC. My "One Bite" Score...

Ordered a pepperoni pizza 2 nights ago at about 6:44 through Doordash. Waited an hour and called to check on it at 7:58 when the order said it was delivered but we had no pizza. They said they deliver their own stuff so Doordash gets wonky but he sent the delivery driver out about half an hour ago and he would be on his way to us once he dropped off the first order, any minute. We decided to try to fight the hangry and be patient since it was snowing and we wanted to support a local business. Cut to another 40 minutes later and still nothing. By now my boyfriend is kinda pissed considering we paid $41 for a single pizza and 2 hours later are starving and thinking it won’t even be edible anymore by the time it gets to us. He calls and requests they cancel the order at which point the person who answered told us the driver had skid off the road but was conveniently a few minutes out. We said we didn’t care, cancel it and let the guy take it home or something, we were done waiting for a surely now soggy from sitting in a hotbox and disappointing pizza. The delivery driver ended up knocking a few minutes later and we told him the same thing. Interestingly, he said he was coming from a completely different part of town than the guy back at the restaurant claimed, both of which were way further away from the restaurant than we were so why weren’t we dropped off first?

Maybe it was just a bad night but was a super disappointing experience and the Dominos guy had no trouble getting to us after that in like 30 minutes. Still no refund at this point. And Doordash won’t get involved so we’re just...

We have ordered delivery from them twice. The first time was an OUTSTANDING experience. The pizza was phenomenal, the driver was friendly, and we spent weeks raving to everyone that would listen.

The second experience was SO bad that I was shocked at the contrast. The flavors on the pizza were good, but they had run out of the correct size box. Instead of cutting the pizza and putting it in two boxes, they cut it and then folded it on top of itself in one smaller box so the whole thing was a mess. We had ordered the pie with half and half toppings and they cut it so two slices had both sets of toppings making the person unable to eat some of the ingredients only able to eat 2 out of the 8 slices. The delivery took forever and the pie was cold. They forgot our pop. I called the store to request a refund for at least the pop we did not receive and the VM played along the lines of "Glad you called, we don't answer the phone and we don't return phone calls, stop in." I left a voicemail anyway and they returned my call about a month later but did not leave a voicemail. So... they got my extra five bucks for two cans of Faygo, but I am sad to say that no matter how good the pizza is, we won't order...