Planet Fitness — Attraction in Virginia Beach

Planet Fitness can be very judgemental. Today, Javen observed I did not have headphones, this is out of the norm for me; needless to say, Javen speaks to me from exactly two machines away telling me I have to have headphones. The volume of my phone was so low that I could barely hear it. The workout video was not speaking at the time, it was the countdown so I was completely surprised he felt the urgency to interrupt my workout to throw a policy at me. I don't mind policies but what I do mind is the way he told me about the policy. He watched me walk in and did not speak, it is highly offensive to be reprimanded without the decency of saying "Good morning " first. Also, it is hypocritical to address one policy to someone but turn a blind eye to others who are privately training members. I informed Javen of the proper way to speak with me. If he is going to speak with me, it will be respectful. Come to me and discretely inform me of the policy, or wait until my workout is complete. There is a level of tact that he missed today. He comes off as a nitpicker. I see him welcome others but does not welcome me when I walk into the gym. Creating a judgment-free zone creates the most judgemental people. I only recommend this place if you are on a budget. Learn people skills and what it truly means to...

I have been black card membership with this PF since the 1st day it opened, and I really love staff members here cuz they are friendly and understanding. I been taking mom with me everyday here by just scanning the card and nothing happened. Today 08/24/2021 around 8am, we came here and the new staff I think her name is Janae (sr if im wrong) didnt let mom get in to work out because her name is not on the black card guest list (SINCE I WORK OUT HERE NoONE TELL ME THAT IHAVE TO DO IT). I tried to download the app to add her in but it not work because of the poor connection from wifi i Think. I asked her if she can make an exception today for mom to work out and then when we get home we will sign up for her, she said “NO” and still not let mom in with the bad attitude even we were trying to sign in and showed her the phone in hopeless. We started upset and have no mood to work out because we get up early everyday to get here to work outand how can I can focus on working out while Mom sitting in the car??? , and this morning we wasted the time for NOTHING. I think the lady she need to improve her customer service skills, i know we need to stick with the serious policy but sometimes have to be flexible and understanding to solve...

‼️ @PlanetFitnessFordham is a horrible gym to be a part of. I have been have sexually harassed and bullied for three or four months by these two men at the gym. We have reported it several times to the new Manager it has been unresolved and keeps getting worse. The whole staff knows about it and is on high alert he continues to do this boldly in front of them and on camera and nothing has been done about it .  Even the staff is frustrated but they can't get through management. please help pray and let us know what to do next. These two men have gotten into the rock bot (music) system and play a certain song about my physical appearance every time I come into the gym they sit and stare bite their lips stare at my husband until it's uncomfortable. They laugh and joke about the songs that they play and points me out to the entire gym every time they do it even the staff is aware that when the song comes on that they are doing it directly for me. Its horrible to go...