Misbehaven Spa & Salon — Attraction in Walla Walla

It’s been a month living with my hair and this has been my experience. I called and made an appointment to get some touch up highlights and eliminate some of the remaining brassy tones at the ends of my hair. I asked for a stylist who has a lot of experience with highlights and the front desk reassured me “oh yes, she’s good”. I arrived and showed a photo to give a concept of what I was going for and asked her if this was possible and the stylist said yes. I have been through a very long hair journey. It took me a couple years to grow out my grey hair get it healthy and shiny and LONG. I wanted to keep growing it longer so I told her I want to make sure my hair stays healthy. She got to work and all was fine until she pulled off the towel to reveal extremely orange highlights, some to the root but most spread out weirdly chunky and uneven all over my head. More orange? I was so close to being over that! I’ve had my virgin hair bleached before and didn’t have this problem. She put more toner on which turned my lightest strands greenish blue and the orange was just blended in to look like one extremely dull head of hair. My beautiful silver money piece that I wanted accentuated, pretty much gone. My hair felt brittle and I was devastated as I just went through a bad breakup on top of coming out of my hair transition and I was finally feeling like I was about to get my dream hair. I went back the next day and one of the owners did a color correction. The end result was better, but still more orange root to end, and not at all what I wanted. I wondered how my hair would do as they both still assured my hair wouldn’t be damaged from all the processing and re-processing in 24 hours. I had gotten a trim two weeks before I went. They gave me another 2 inch trim while I was there because of course there was damage done. And well, I had to go get my hair cut again a week ago - 3 1/2 more inches because it was knotting, frizzy and little pieces of my hair would break off when I tried to brush it. Mind you, I’m a one wash per week kind of girl and did my best to keep moisture in. Now my hair is short, orange, blonde, grey and brown, tiny highlights so hardly any dimension, no money piece. I’ve lost a bit of confidence as I’m in a new city and state and don’t feel like myself. I did find a stylist here that can help once my hair heals and I have the money as I am out $300 with all the cutting and coloring to get me here. I’m sad and I just want my hair to go back to how it was before, but it will be at least another year as I know from recent experience. Lastly, during the correction the owner mentioned she’s actually a newer stylist so I felt the whole experience was very misleading, even a little dishonest. For reference, the photo in the purple shirt was after the correction, 2 days before I had to cut...

ETA: I noticed when I put my phone in incognito mode my initial review I submitted wasn’t showing. I’m under the suspicion this salon removed my review and/or reported it due to my low rating. Not shortly after I submitted my review again, I received an email from Google with the subject line “Important reminder about Business Profile policies.” I want to understand why I received this notification, as my business profile follows Google’s guidelines. I have not engaged in incentivizing reviews, selectively soliciting positive feedback, or violating any content policies.

I have reported to Google about this Salon removing my honest review and have additionally attached an emailed receipt from Misbehaven to prove that my review is legitimate so they are held responsible for trying to alter their ratings.

Meh. I went in for bridal hair August 12, 2023. The salon was friendly, clean and accommodating. So 5 stars for that. I asked for a chignon bun for my wedding day hair and Hailey did okay, but it wasn't a chignon. I feel like what she did wasn't worth the $200 they were charging. She rolled my hair in a bun molder thing (don't know the name of those) and stuck about 50 Bobby pins in it, put some hair spray on it and called it done. When I went back to our venue I showed my mom and she said "that isn't what you asked for." I feel like I could've done better by just following a YouTube tutorial (as I went to hair school and have a knowledge/education in this). I had fly aways galore. Nothing was smoothed down. The style needed polishing and that was just completely looked over. I cannot speak about the other services they provide, but I wouldn't come back here for styling again. I'm glad I had my makeup done by an MUA located in Pasco. Unfortunately I don't recommend this place for...

The reason for my visit to Misbehaven was to replace a horrible mani-pedi that I got from another, smaller place, in Walla Walla. Truly a sloppy job. While I hated that I had just dropped a bunch of dollars on the same service, it was so bad that I was willing to spend more to fix it. While being able to get an appointment on short notice is nothing more than coincidence, what came after prompted me to write this review.

1. I was greeted warmly, not awkward-friendly.
2. The atmosphere was happy chatter between clients and staff, with a sound system that was just enough above background to be easy to listen to while never intruding on conversation or mood.
3. I got a manicure & pedicure that was neither rushed nor tedious, of superior quality and left the salon relaxed, energized and completely satisfied with the experience and service.

Kami did a wonderful job, working purposefully, calmly, and carefully. With easy conversation, skilled and efficient use of the manicure tools, etc., she never, ever, made me feel like she was rushing me through the process to get to the next client. What a treat!

It's fairly spendy, but I'll be back because I think what I received was good value. ...