Today I was helped by Katie. She not only helped but guided me. I came in looking for a plain black flat brim hat. She let me know even though that was not offered she had some ideas. Not only did I get a hat today I got a hat that truly has meaning.
āChicagoā black embroidered on black hat and the Cubs World Series Win represented. The destiny of this hat, concerts ~ no way did I come in looking to represent any team. My mom happened to be a huge Cubbies fan. The year Phish played Wrigley Field for the 1st time ever, the curse of The GOAT was broken. The first of two nights, I got a š of The GOAT wearing the dates for my hat. It now has a new home next to a Victory patch long over due. Attending those shows was no coincidence, those shows were meant to be. If it was not for Katie, and her customer service excellence I would have walked out with no hat. Now, I walk into my next show with my Mom. I will also remember Katie, she blessed the hat with positive vibes.
š Grateful...
Ā Ā Ā Read moreI just had a very pleasant shopping trip to Rally House in Brookfield, WI. The store was clean, bright and nicely organized. The man who checked me out, Brian, was so friendly. The reason why I'm posting a review, however, is because Brian took the time and effort to take a lint roll to my sweatshirt I was purchasing. There were no visible strings or lint on this purchase, but he assured me that it would pick up unwanted debris. Sure enough, he showed me how much it actually did pick up. He had a wonderful smile and such a kind disposition. I had never had anyone go that extra mile to be sure my purchase was perfect before I brought it home. In addition, this store uses cute paper bags with handles (not plastic!) and only emails receipts. They seem to be more environmentally conscious than other stores, and that is also appreciated. I will be back! I'm a fan now. And, Brian is a huge asset to the sales team at this store. He should be...
Ā Ā Ā Read moreI found Rally House by accident, but this is my second visit to this wonderfull sports store! The most amazing thing is that they have so many different styles and sizes...and all in inventory! Magnets, flags, T shirts, sweatshirt, pants, coats... for all the Chicago pro teams, major universities, and even the Green Bay Packers! When ever I am in the Chicago area, I skip all the tourist traps or airport shops and go straight to Rally. (they also have a bunch of kids...
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