iFLY Indoor Skydiving - Baltimore — Attraction in White Marsh

Ifly indoor sky flying in Baltimore facility was amazing and treating my wife and I with kindness and care. My wife and myself was met with smiles and professionalism from the front staff. The staff made my wife and me feel safe with their instructions. The Instructor, Aubrey, was very knowledgeable in teaching us Safety and walking us step by step through the course. The engineer inside the Booth was fantastic in keeping me focused on his instructions. The staff was immaculate in preparing our helmets by cleaning the face visor on the helmet. I must add that in having fun that day. I would like to give an example of how exceptional the staff at this facility was by diffusing a outlandish situation that could have spun out of control very quickly. I noticed that a rude woman with her son and daughter was using abusive language at the young man which caused concern because he did not want to follow through with his session he looked terrified. This women proceeded to embarrass her son in front of my wife and myself. Later, as my wife and I started walking out of the building, we witnessed this woman demanding the front staff reimburses her. As the staff tried to help her, I started recording this incident which she noticed me recording her maybe she would stop her aggressive behavior she was displaying. She noticed me recording her and turned her anger toward me by using disrespectful language displaying at one point that she wanted to hit me! Because of the women's Gross, disgusting language misuse toward the same staff that treated my wife and myself there that day with pure professionalism. I recommend that everybody come to this place for fun; it was worth it. I plan on coming back; unfortunately, the incident that I witnessed on 10/16/2022, my Birthday, is due to societal behavior that we all have to see everywhere from bad people this day and age. I contend to what I have said earlier by stating these individuals the employees at Ifly were able to diffuse the situation and turn concern most importantly to the customers that were in the facility such as myself and my wife. I was met with lots of apologies over this rude individuals behavior. I believe that the employees here do the best that they can and some people just cannot be pleased even with return tickets when in fact this is not part of policy that they have to do when someone decided they do not want to fly with Ifly any longer. The staff was very accommodating to this woman as well as to the people like myself and my wife that we're still in the facility and had to witness this woman's rude disrespectful behavior. Thank you Ifly we will be ...

Would give this location a 0 if I could. My husband brought me here as a birthday surprise. We live an hour and a half away and due to numerous accidents, we were late. The front desk rep informed us that we would have to reschedule. We complied because we missed the safety course. She scheduled us for the following Sunday and we paid an additional $150 for our son to join us. When I asked if she could schedule all three of us, she told me that the earliest time she had available was 1pm. To avoid being late because of the distance and potential traffic, we left our house very early and arrived at 12:15pm (30 minutes earlier than the safety course). When we arrived, she said your session was at 12pm and I immediately said no it wasn't! We were scheduled for 1pm! She sat there and argued with me rather than trying to help the situation. All she said was that she could reschedule us AGAIN!!! I told her that is unacceptable and that she clearly made a mistake. Why would we intentionally show up late and we just drove an hour and a half the week before. We knew if we did that, we wouldn't be able to fly so why??? I explained that we put it in our calendars for 12:30pm so we would be here earlier than the time expected. She refused to take any ownership. The General Manager, Ericka Greene, cuts in and starts arguing with me too and putting words in my mouth about the time. I couldn't believe this level of treatment from individuals who represent this company. Customer's money is what keeps you all employed!!! Remember and respect that!!! I was fed up at that point and abruptly left because I felt disregarded and disrespected. She clearly put us in the wrong time slot and did not take any accountability for that. I came back in and didn't acknowledge her at all. I simply told my husband to get our money back. We spent well over $400 for 3 people for this poor treatment and lack of consideration. WE WILL NEVER PATRONIZE THIS LOCATION EVER AGAIN AND ADVISE THAT YOU DON'T EITHER!!! We have since rescheduled our flights at the Gaithersburg in July but unfortunately, my birthday is in June... so much for a birthday gift... I truly despise individuals who are wrong and waste your time, gas, and energy. Based on my experience, I am contacting corporate...

My recent visit to iFLY Indoor Skydiving in Baltimore was an absolute thrill that left me exhilarated and craving more! From the moment I stepped into the facility, I knew I was in for an unforgettable experience. The staff members were incredibly friendly, knowledgeable, and made sure that safety was a top priority throughout my time there.

The facility itself was impressive, featuring a state-of-the-art wind tunnel that simulates the sensation of freefalling through the sky. The instructors provided thorough and engaging training, ensuring that even beginners like myself felt confident and prepared. Once in the wind tunnel, the sensation of flying was incredible. The powerful airstream allowed me to experience the exhilaration of skydiving in a safe and controlled environment.

The instructors at iFLY Indoor Skydiving Baltimore were phenomenal. They were patient, encouraging, and provided helpful guidance to enhance my flying skills. They made the experience even more enjoyable with their enthusiasm and expertise.

Whether you're an experienced skydiver or someone looking for a unique and thrilling adventure, iFLY Indoor Skydiving is an absolute must-visit. The experience is suitable for individuals of all ages and fitness levels, making it a fantastic activity for families, friends, or even team-building events.

Overall, I highly recommend iFLY Indoor Skydiving Baltimore to anyone seeking an adrenaline-pumping and unforgettable experience. The professional staff, top-notch facilities, and the sheer joy of flying make it a must-do activity. Prepare to soar, feel the rush, and create memories that will...