Bar Louie - The Avenue at White Marsh — Restaurant in Maryland

Very horrible experience. I just came in like I always do on the weekends. Sat quietly and then this light skin skinny girl with no manners just passed me the food menu without saying a word. Well after another 10 mins asked me if I was ready, I then asked her for the drink menu. She was visibly upset. I was confused. Then another 15 mins before she came back to me. Infact I sat patiently and another customer beside me had noticed I was waiting for so long and decided to call her attention. After I got my drink and ordered food. I was reading my emails on my phone squeezing the straw cover used for cocktails into a ball (tinier than a cotton swab) and flicked it. No one was infront of me, she was maybe 2, 3 seats away to my right. I was still looking at my phone replying to that email and she then comes to tell me “no don’t do that!” I was confused and looked up at her like what do you mean, don’t do what? She then says “you don’t have to do that, you don’t have to throw that, you can just ask me to get that for you”. In my mind I am wondering what is going on because she is implying that I should have told her to get the tiny paper ball I squeezed? I asked her “oh did it touch you?” She said “no but I am telling you you cannot do that”. I was so confused and actually thought she lost her mind for a second talking to a grown man like that. And then also I asked her if she was having a rough night and then she proceeds to ask me if I also was having a rough night as well. Before I could even think of anything else to say to her she proceeds to clear out the drink she served me and walks away. At this point I stood up and asked for their manager. I was so embarrassed because I have seen her a couple of times in the past, but I didn’t notice anything strange and I have never had any issues with her or anyone else at the bar. I spoke to the manager and of-course she too asked if I flicked it at their bartender. I was just shocked lol. Why do you think I will even do that and for what purpose? Look that Trish has something coming to her, I think that’s her name. That attitude is out of the ordinary and if she doesn’t like her job she should just quit. She cannot project whatever frustration she has on random people who just came out to chill and have fun. I was so angry since I knew the manger could care less of what I was saying and was actually surprised I bothered to speak to her and told me “the bartender probably felt disrespected by what I did”, disrespected my what I did unconsciously? Not towards you, Not even paying attention to you or even looking your way. I constantly asked the bartender who she was talking to and told her to be careful because I was just wondering what kind of fragile looking lady does things like that unprovoked and why would you want to put yourself in harms way? In what way did I warrant that disrespect from a bartender! Men get into full blown altercation when similar things happen, Infact, men rarely speak to each other that way for the same reason. You are a skinny looking hungry girl and you think you will get a pass or protection because you are inside the restaurant, how about when you end your shift? Have you thought about what can happen to you? I wanted to address her properly and put her in her place and then I was asked to leave. It saddens me honestly, you all should be safe, you don’t do things like that to people who you do not know, could be extremely dangerous. Like how dare you? she even said she will call someone to come and check me, unfortunately for her I respond appropriately to threats with equal danger and no fear. This is a stern warning. Just make your drinks and be safe out there, be respectful, make your pennies and go home. 2024 is just a few weeks away, don’t miss it. Makes no sense to just think you can behave a certain way without consequences lurking. She better be careful. The owner of this establishment should have a word with her since the manager could not do anything. Today would have been a very bad night for that little girl but I...

One the top 5 worst dining experiences of all time. We get there and stood around for just short of 5 minutes before being greeted. The young lady comes to our table to get drink orders and askes if wanted to start with any appetizers. She is clearly a newer person because she has a shadow helping her out. I'd say probably third day for her. We order our drinks and some appetizers. The person shadowing her helped her put the order in. She delivers our drinks and lets us know things will be out in a few minutes. She comes right back to let us know that they didn't have the main apps that we had ordered. No biggie, wish they would have told us what they are out of at the begging. We order a few more apps. I did notice that at this point her shadow was sitting at another table looking like she was playing on her phone. The restaurant was empty and it took almost 15 minutes for fired pickles, cheese curds, and spinach dip to come out. We all felt like it took a long time but I had a pretty accurate timing because I had a text come through right after she took our app order and based it on that time stamp. The apps came out and they were okay at best. I mention to the people that dropped of the food that it took a while and the response was just a yeah. The waiters was over persistent about taking our main order. The first time I told her that none of us had even looked that part of the menu and would need some time and after the 3rd time In 3 minutes I asked her to gives 5 minutes and the look of frustration was coming over all of us. She finally came back and took our order and not even one 30 seconds later she lets us know that what 3 of my guest wanted they didn't have either. I asked very if she could go back and figure out what else they didn't have so that we wouldn't be disappointed again. We finally give her our order again. And as we are finishing our app the food starts to come out. I say starts because the 3 of the mains come out but the other 2 mains and 2 side Items don't. We are waiting so long that our food gets cold and one of my guest has to leave so she ask the server if she could please make it to go because she had to leave. I have no idea how long its been but my food is cold. The server goes into the kitchen and about 5 minutes later she comes out with the 2 other mains and the one is not boxed to go. The side items came when we were past half way done with our meals. The only thing that happed in a timely manner was the check being dropped. I could see what seemed to be a manager in her MTV dress doing inventory the entire time walking around the FOH. Not once did anyone come to apologize check to see it the food was good. No wonder these places are closing down left and right. It starts from the top down. Cherry on top the table that came while we were there were complaining about the...

So Friday I woke up craving shrimp and grits. I live in Harford County and I didn’t think I could find a place near me with delicious shrimp and grits. I googled shrimp and grits near me and the first thing that popped up was Bar Louie White marsh so that’s where I went. Bar Louie whitemarsh was a horrifying experience from start to finish. First I get there only to find out they recently changed their menu and are no longer offering shrimp and grits. I could’ve cried. My waitress was lackluster and the menu didn’t offer anything I wanted. I ordered a drink and left. The drink was too sweet. As I sat drinking my diabetic drink I noticed an older black man who had the same waitress as me begging for a new waitress. He asked a blonde waitress to be his waitress and she said “why”. He said never mind and went to look for the manager. The manager entered as the older black man walked off. The manager was then stopped by another older gentleman who complained and said that he and his wife have date nights every Friday at Bar Louie and this was the worst experience he’s ever had. He said he paid and tipped but he wanted it to be known that he was disappointed in the food and the service. As that gentleman was experiencing his grievances the older black gentleman spotted the manager and tried expressed to the manger that he wanted to speak with him next. The manager walked over to the black gentleman and the black man complained about how rude the waitress was and that he hadn’t received food or drinks. The manger at this point appeared to be flustered and overwhelmed. He honestly didn’t seem genuinely sorry for the horrible experiences of multiple customers but instead slightly annoyed. That’s my opinion only. After the manger spoke to the second disgruntled customer I called him over to expressed my concerns. I told him I came all the way there for shrimp and grits. Like the waitress he callously said they recently changed their menu. I didn’t say “you changed your menu in the store but not online. I googled your menu and shrimp and grits is still on there.” However, unlike the manager and the waitress I didn’t want to argue. I then told him I order the drink and it was extremely sweet and I was sad about my rude waitress. He said do you want me to get you the bill. I said no I already paid and tipped I just waited to express my displeasure. The manger couldn’t care less that three tables in one section were complaining. Two paying customers who already paid and tipped poor service and nasty food/ drinks. Anyway this place was a 0/10 and does not offer shrimp and grits. However, I did end up at Barrett’s on the Pike and they do offer shrimp and grits and...