Naturally Yours — Attraction in Willowbrook

I have experienced something unpleasant with the famously rude Shaire yesterday. This place was listed in a Wig store list and giving by my Dr.'s office during my Chemotherapy briefing

I recently bought a 200 density human hair wig from another source. I wanted to try my wig first time with professionals, so I went to my appointment at Naturally Yours, met with Sharie. To avoid a competitor bashing type of conversations, I said that wig was a present from friends. (Remember this part...)

After a while, I wanted to see the store's human wigs to see if their wigs are exceptionally better than mine and if I'm missing something. But Sharie refused to show me anything in the most condescending possible way. Conversation went like this:

She said. '' Honey, our wigs are expensive '' Surprised by her answer. I said that ''They're $1800, I know how much they are, I want to see one.' She ignored my request and continued brushing my own human hair wig. I finally told her, ''I took an offense you're not showing it to me.'' Sharie said, ''we have many wigs but they are all expensive and most people can't afford our wigs.''

I couldn't believe to my ears; How dare this woman decided in her little mind that I'm not qualified to make a purchase of a wig? I became angry and told her ''How rude of you saying such things to a customer. Today I'm not wearing my Cartier watch or diamond jewelry but I parked my Jaguar car outside will that be enough to pass your judgment as an eligible buying customer''?

Sharie continued bothering me with her unapologetic irrelevant pile of words ''some people are struggling with chemotherapy treatment costs and I know our wigs are not for everyone and etc'' I couldn't hear her nonsense anymore

I gathered my things and said to her ' likely this isn't the case for me, and you're still offending me more by talking and not showing me a wig.'' Finally, Sharie from a little tiny world expressed how she gathered her idea: Because I said my wig was a present from friends. She thought it was an act of charity amongst friends who knew I couldn't afford to buy one for myself. I said to her that '' Wrong! instead, you should of think that I have friends around me who can give present each other of a human hair wig.''

Sahire your mind worked parallel to your experience in the world. Apparently, you don't see it in your surrounding often, but not everybody is struggling!!! Even if I was struggling How could you deliberately try to make another person( a person deals with deadly disease ) feel low/not belong/not worth your time? What an evil person you are! Shame on you!

Treat each customer who walks in your store as buying potential. Especially a customer who already knows the price tag! Your customer's shown you interest in your product, but you refused to sell her! You have no idea that You have lost a sale yesterday! You are clueless ignorant and a bad name for the place you work!

Guess What. I'm not done with you! Friends of mine will make an appointment with you to order one of your human wigs from time to time. They will come to tiny little room that you are working wearing their diamonds and expensive bags and such that will dazzle your eyes fill you with hopes for purchase but leave you...

Prior to going to Naturally Yours, my fiancé Leila and I went to a similar establishment in Elmhurst to try and get her some hair and unfortunately had a very unpleasant experience. Without going into too much detail, when we left this first place Leila was in tears with a freshly shaved head and no hair to put on it. Needless to say it was devastating for both of us. The next morning I called Naturally Yours. They were able to get her in quickly, and the experience we had there with our Hair Replacement Specialist, Jane, was so much the antithesis of what we'd experienced just a few days prior that it's hard for me to fathom that both places actually provide the same service. I'm not sure what, if any, industry standards are required of establishments who offer hair replacement for cancer patients but, if it were up to me, the way they operate at Naturally Yours would be THE STANDARD to which all other companies should strive. Jane made us feel completely informed and at ease and actually addressed all of our questions and concerns before we had a chance to ask. Her approach was based entirely on helping Leila find exactly what she wanted, and even when we told her the price we were looking to pay she made it a point to provide us with multiple options beginning well below that price point as opposed to just trying to make the biggest sale possible. We couldn't be happier with the professionalism and dignity with which we were treated at Naturally Yours and would STRONGLY RECOMMEND this place to anyone in a similar situation to ours. 6 stars. Thanks...

I'm shocked at how rude Sharie, an employee, not the owner I'm told, just was to me on the phone. I guess you have to have had cancer first before you ask for their services. So, if you are a previvor like myself, who took elective steps and had a double masectomy to avoid cancer due to a hereditary mutation of brca1, beware as you may be treated like you don't belong calling for such an appointment even though I have two different size breasts due to an infection during my recovery. By the way, she made sure to let me know that she had breast cancer, unlike myself so she knows that my insurance won't cover their services.. My goal for this review is the hope that she doesn't treat another previvor in this same manner. I will not be using their services after that experience on the phone. By the way Sharie, whether you felt my insurance would cover this or not since I didn't have cancer (your words), I would have paid in good old fashion cold, hard cash. Please be kind to future clients that are previvors as they are going through a...