Granite City Electric Supply — Attraction in Woburn

I'm writing about Granite City Woburn, MA--The staff here are nothing short of FANTASTIC. A friend recommended Granite City because I was looking for a particular brand of ceiling fans, and I was not disappointed. The manager, Mark, could not have been more helpful; he even made buying electrical supplies fun. I am especially appreciative of his patience in helping me determine exactly what I needed to buy, and his advice was spot on. When I explained I also needed somewhat unusual extra parts (which proved a bit tricky to acquire), co-worker Andrew took over, and customer service, yet again, was over the top--he stayed in touch regularly by phone and email until he was certain the order had been placed and shipment on its way. Three cheers for Granite City Woburn. Great staff, great store. And their prices were better than Home Depot...

I had an excellent interaction with the counter guys in Woburn. Friendly, helpful, and treated me with respect. As a non-electrian do-it-yourselfer, I often feel like I am not welcome and not treated with patience for being a non-professional and a non regular customer. Dealing with the people at Granite City...

Most definitely one of the fastest in-n-out Granite City supply houses around. The other stores should look up to you guys on your attentive employees and their eagerness to get you what you need and back to your job as quickly...