We really wanted to try this establishment out for our family. We signed up to do a free trial class and hopefully enroll during their one day special of reduced tuition for that month and for new members reduced enrollment fees.
Unfortunately, my kids had a fever and we decided to keep them home for obvious reasons. My husbands phone log shows he called from 10 am until noon three times. The voicemail was full so he couldn't leave a voicemail. Then we emailed them to explain and to see if we could still register today, during their special without the kids coming in.
The email responses were not helpful nor understanding at all. We did mention my kids were ill and we didn't want other children attending class to sick, so we didn't attend. Again, we tried to give advance notice but it was a challenge to get ahold of anyone.
What we didn't mention was why we were so eager to enroll some of our children. My husband is leaving for several months this week. Living so far from our normal home/military base we wanted to find nearby places for our children to be active and to stay busy while he is away. A few of my kids were really excited about this gym and their parkour class.
Updating: Once a staff member contacted us and told us we were not illegible for the special we told them that we were no longer interested. They continued to contact us a few more times still not offering their one-day special. In one particular email they told us we shouldn't called at night when they were not open. We only called during business hours. Their tone in reply was very disconcerting.
I'm hopeful and looking forward to finding other gyms. This gym just doesn't seem to be as friendly lacks in...
   Read moreThis is a review of a team parent.
I cannot say enough of good words about Alpha Gymnastics! Leaving a review at the time of Covid it might be important to point out that the gym is VERY CLEAN. Coaches try hard to make sure all the protocols are followed. Athletes wear masks where it is called for, and take them off when it presents a risk due to the level and complexity of the activities.
The coaches come from very diverse backgrounds and really add to the quality and feel of the gym. The athletes are also very different: there are those who are extremely talented, those who are super competitive and those who are shy and anxious. The coaches are able to work with all the different athletes and help each to reach the personal best.
What I value the most is how safe and comfortable my daughter feels in the gym. She trust her coaches. As for the girls on the team - they are so very supportive and protective of each other it is heartwarming to see!
It's a great place for parents as well. I formed very strong friendships with other parents there and we really care for each other.
As for the recreational classes the coaches who teach there are mostly the very same coaches who train the teams, which means that even on the recreational level one gets a very high quality of training. The classes are small and each child gets a lot of attention.
No gym is perfect, but we choose Alpha over other gyms that are much closer to us. My husband and I really wanted to move out of PNW, but are staying in the area because of how much our daughter enjoys being a part of the team in...
   Read moreMy 5-year-old son attended a Parkour class led by Luke. Luke sent him out of the class for not following instructionsâwithout saying a single word to me. I had no idea anything was going on and told my son to go back in. That moment, which apparently was a "second chance" Luke had decided to give him, didnât go well eitherâmy son didnât want to do push-ups, and Luke sent him out again. Again, with no communication to me.
Luke seemed very upset to see my son return and began shouting at me, demanding to know why Nick was back in his class.
Imagine an adult class where, if you donât or canât do an exercise exactly as instructed, youâre kicked out mid-session. Would you ever return?
And Luke later told me that he sent my son out as a âpunishmentââhis word, not mine. Just think about that: Iâm paying someone to punish my 5-year-old for not doing push-ups.
Dear Alpha Gymnastics, not everyone who brings their child is aiming for a place on your team or chasing athletic achievement. Some of usâmyself includedâassume classes like Parkour are meant to be fun, active, and welcoming. Demanding strict obedience and humiliating kids who donât comply doesnât just kill the funâit makes them hate being there.
I wonât be sending my kids back, and I donât recommend anyone else send...
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