Eyemart Express — Attraction in Yakima

I visited Eyemart to get a new prescription for my eyeglasses after noticing a change in my vision. I also suffer from photosensitive grand mal epileptic seizures, which can be triggered by exposure to certain wavelengths of light or rapid changes in brightness—such as the flashing lights of an ambulance. Because my prescription code was proprietary to my previous sunglasses provider rather than Eyemart, they went to great lengths to help me. They located the specialized code designed for individuals with extreme migraines and light sensitivity and used it to create my glasses with a FL41 lens shade. My old glasses had blue light protection and an anti-glare coating. However, Eyemart informed me that applying these features after applying the lens color would nearly remove the tint. For a long time, I believed I was being protected against light-induced seizures by my previous pair when, in fact, I was not. When they applied the blue light protection, it ruined the carefully applied tint. Without their attention to detail, Eyemart might have continued with the standard process, and I wouldn’t have received the proper care I needed. They took extra time by having me return to test various levels of lens darkening, ensuring the lenses were adequately tinted while still providing the necessary effect. I have no words to describe what this has done for me and my family. I can now watch an ambulance pass by without it triggering a seizure, and I have regained parts of my life that I thought were lost forever—all thanks to their dedicated efforts. I would highly recommend Eyemart to anyone I care about. They now attend to the needs of my entire family—my two daughters and my fiancée. All I ask is that you be honest with them and fully communicate your needs and concerns; they will do whatever is necessary to help you receive...

Wow! Someone wrote a really scathing review, which I cannot understand. (Maybe a troll from one of the traditional optometrists?) I've been in here twice and was treated well and quite politely each time. The cost and service are awesome - from the front-desk ladies to the exams and glasses selection/service. Exam is thorough, no long waiting for either that or new glasses. I always carry a book with me, but don't even finish one chapter during the short waits for either exam or prescription being filled. I have recommended this place of business to friends - who were also pleased - and my students, neither of whom can afford to wait the usual 2-4 weeks for new glasses. This begs the question: WHY must one typically wait "forever" to get new glasses? Most of us simply don't have that option, and this service fills a void in a most wonderful way. As long as Dr. Beck is there, I'll not even consider going elsewhere. Then if he ever does leave, I'll give a new Dr. a chance before looking elsewhere. I hope they stay in Yakima/Union Gap for a long, long time!

No, this is NOT a solicited & paid-for...

When I was trying to get my glasses done, the equipment to make glasses was broken and they had no idea when the part would be in for sure. So I ended up waiting from Friday until Tuesday for my glasses, and mine had broken and were unwearable,unfixable and I had been without glasses for over a week prior to that waiting to get into an eye doctor so by the time I was picking out frames I was already a little bit irritated and not in the best mood. Glasses could have been taken to tri cities to be made, but they did not do that with mine. I had the same gal help me with picking out my frames and fitting my glasses to my face once they did come in or once I got married and she was very good very knowledgeable very friendly I am but just the fact that I had to wait over a week to get in to get an eye appointment and then wait another four days for glasses and I was a little irritated him they should’ve just paid the money how the part overnighted or taking the prescriptions down to Tri-Cities had them made and had a happier customer than what they ended...