The place was overall clean and bathrooms were mostly clean until I went to go wash my hands and Mistakenly put my hand under what I thought was the soap just not thinking and found out it was the dryer which is located above the sink splashing the wet hands water onto the counters making it completely wet so that wasn’t very bright placement but overall the staff was really nice there is a bar and lots of food and candy if you want to purchase goodies they also have a decent variety of like hamburgers and french fries or chicken tenders and french fries or something like that if you want more of a heavy meal the only thing that I would have to say that was negative was that the staff was slow we got there on time which is actually late so we ordered food and they were in no rush whatsoever to have us finish and pay so that we can go get our seats and then come back for the food when it’s ready so that was a bit slow and I did have to say that I’d like to get there as soon as possible so if I could please get checked in because they were checking people in over there anyway overall other than that it was very clean the only thing also about the seats is that you have to push back and if you’re a little short or if you’re a little kid you really have to put effort into pushing the front seat to make your seat go back and somebody was doing that where my child sat so we had to actually move over to make my daughter be comfortable because if someone sitting behind you with her seat reclined yours is not. I don’t wanna focus on the negative and I’ve said a lot but I do want to remind that the whole theater including the bathrooms were very clean and the staff was very friendly so I guess there are some good deals and you can go on the app and take your seats in advance so that’s pretty neat I know that on Monday and Tuesday they have five dollar days and Wednesday they...
Read moreMy son and I went to watch Tenet on their "IMAX" screen at 12:30 PM on Tues 9/15/2020. It was our first movie in theaters since March, and the experience was awful. First off, the previews didn't start until 12:50, after we told an employee that the movie had not started on time. The screen and auditorium barely looked larger than a normal one, and when the film started, the bottom third of the "IMAX" screen was black. It was like watching on a regular screen but paying for IMAX. Then, 30 min into the film, the lights came on and the picture disappeared, but the audio continued. When the entire theater emptied and became irate with employees, their solution was to avoid us, call the police on us, lie to us about why the police were there in the first place, and then the movie was rewound and started playing again without the employees saying anything to any of us. We had to quickly shuffle back into the theater after another audience member checked inside and told us it was playing again. The movie itself was great, but I will never return to this theater again. Shame on you for calling the police. In this day and age, to call police (especially LA sheriff's deputies) that are known for murdering innocent people just because a few customers were upset and raised their voices over your deplorable service is...
Read moreYes, some of the kids that work here are at least awake or not on their phone the whole time they are working. And yes the whole place is very new and glossy with huge display screens in the lobby and cool lighting. But the theater as a whole has no real character, the seats are not very comfortable and out of the 10+ films I have only seen here since it first opened there has only been one where people were not talking almost the entire time. Texting, leaving several times for more beers and snacks, taking actual phone calls in the theater but mostly just literally talking to each other out loud, during the film, like it’s the pandemic and they are sitting in their living room and not in a theater with other humans. It’s not all the theaters fault, the people of Yorba Linda do not possess the basic understanding of theater etiquette or just the consideration towards other people in the world around them. Like why even go to a theater? Really I guess this is theater that Yorba Linda deserves. Once the gift card I got is used up I will never be coming back to this theater, it’s heartbreaking to see what the modern movie experience in Orange County...
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