Hotel Motel One Salzburg-Mirabell — Hotel in Salzburg

Awful experience this year! Rude employees starting with Natasha from Reception. Even if I'm a Motel One member from the beginning, I received the 2 most ugly rooms in the whole of this dark and unfriendly property -I'm sure it was a genuine discrimination after she called for my passport. Everything is dark in the lobby and in the room as well, electricity economy everywhere, but what it shocks is mainly the rude attitude and the arrogance. I was telling this lady that I'm coming from Motel One Basel where everything was perfect and I'm on holiday with my family, so I beg her to change my creepy rooms. "Ok, we'll try, nothing is sure, but only tomorrow and only if you come with all your luggage here in Reception, BEFORE the breakfast!" Say what? At 6 o'clock with 2 kids in the lobby? Why not move everything in the new room directly? Why this circus? To let it go, of course. These guys are completely crazy! Then, I told her that I had parked the car on lot 4, available, near the entrance, but I was forced to move the car to another one because "is busy". No way! It was available during the entire stay of 3 nights! Why this? I suspect another discrimination here too. Breakfast is monotone and you have to hurry up for a place at the table, otherwise you'll eat "modernly", on sofas, in a sitting-on-toilet position. And you'll drink your long Americano in darkness, because they have never heard about short coffee in small cups. Inexistent! So Ristretto fans, stay away! The fruits and the tomatoes were uneatable for 3 days until I told the boss that this is not the Motel One standard of quality. And what did he say? "The fruits and vegetables are from our supplier, it is his fault" :))) And then he completely changed the bowls with, guess what?, completely fresh and impeccable tomatoes and fruits... What a stingy and miserly team! So a very bad experience this year after a nice and pleasant holiday last summer. A total change: Christmas-like music at breakfast, no light at all, lamps down to break your head, a noir atmosphere with dark people. And the price? Like in Basel, but the difference is hell-heaven like. Never come back for sure! Totally disgusted by Motel One...

I’ve had the pleasure of staying at Motel One in Salzburg multiple times, and it never fails to impress me. This hotel truly feels like Salzburg’s best-kept secret, with its perfect balance of charm and functionality, carefully maintained by attentive management.||||The lounge area is one of my favorite aspects, offering a cozy yet productive environment that’s perfect for both working and relaxing. Its strategic location is another huge plus, as the beautiful Old Town is just a short 10-minute walk away.||||The staff here are consistently friendly and efficient, making check-in a smooth and pleasant experience. The rooms are always impeccably clean and comfortable, featuring beds that ensure a restful night’s sleep and windows that offer stunning views of the city.||||Motel One stands out as a hidden gem in Salzburg, providing exceptional value and comfort at an affordable price. It’s a rare find that combines convenience, quality, and warmth, making it my go-to choice for a memorable stay in the city. For anyone looking to experience the best of Salzburg, Motel One is the perfect...

Loved this motel. So much so that we will check to see what motels they have in any other cities in other countries that we may visit in future. Staff were really friendly, helpful and happy and rooms were tasteful and modern with very clean and comfy beds. The location was great and central to the station and the city. The only downsides which prevent us from giving a five star is that whilst the trendy bar area is fantastic for a drink during the day or evening it is a little uncomfortable for breakfast. We like to sit at a firm table for breakfast and not on lounge chairs. The table mirror in the room is also too high so you have to stand to put make up on instead of sitting down. In addition like a lot of hotels these days, there is only one case stand when there should really be two if it is a double room. Overall though. an excellent stay which made our visit to the beautiful city of Salzburg even more special. Thank you to...