Clean, comfortable, and casual.
After spending a week at the Canalta Lodge booked through SkiBig3 I can say it’s a great base camp for a trip to Banff.
Rooms - we booked a double queen. It is spacious with comfortable beds and nice lodge styling. It had an oversized fridge plus microwave. With a luxury nespresso machine. The bathroom was on the small size but completely functional. It had a side chair but lacked a couch which is my preference when staying for a week.
Amenities - we used the hot tubs twice. They are well maintained and finished nicely. The outdoor space is nice with a hot sauna and cold plunge pool. Plenty of seating with multiple fireplaces. S’mores available every afternoon. The indoor common area included a large dining area and bar that was open for coffee in the AM and drinks/snacks in the afternoon.
Breakfast- The breakfast was typical hotel fare. Same menu everyday.
Parking - Spacious, easy to access parking with two elevators to guest areas. Guest coin laundry is available on this level along with ski storage.
Location - the hotel is located on the northeast side of the town which is about a 1.5 km walk to shopping and dinning. We drove and parked after a long day of skiing.
Why not a five star review? For skiers I would have preferred the following.
Hooks in the room to hang my gear like jackets, ski pants, and helmets.
Ski lockers with heaters or dryers. The lockers are in the parking area which is quite dirty due to road cinders. The lockers were off a room that appeared to be a break room with chairs and tables instead of a room with benches to boot up. When I asked about lockers the desk said that I would need to ask in the morning about the locking instructions (?) so I didn’t explore further. If I was using the shuttle I would have preferred this area to be off the main floor near the gym. Having a dedicated, clean, and organized place to gear up is five star.
Breakfast - some variety from day to day would have been nice. Some cut fruit. Meats and cheeses possibly. Vary the hot items...
Read moreMy friends and I recently stayed at the Canalta Lodge in Banff while attending the Banff Craft Beer Festival, and it was an experience that truly exceeded all expectations! Having met the Lodge Host, Lawrence (aka Larry), during a previous visit, I was already impressed with the level of service provided. However, this stay took it to a whole new level!
Lawrence ensured our visit was nothing short of exceptional. Despite not being present, his warmth and hospitality were strongly felt throughout our stay. He generously upgraded us to what I can only assume was the lodge's most exquisite room, because I didn't even know they had rooms that nice!! It was the epitome of comfort and mountain charm. The beds were like sleeping on clouds, with the best pillows I've ever experienced in any hotel. This level of comfort added a special touch to our already exciting trip!
But what really set this visit apart was Lawrence's thoughtful gesture of leaving us a box of assorted craft beers with a heartfelt handwritten note. This personal touch not only made us feel special but also made us feel like we were part of the Canalta family. It's rare to receive such personalized and sincere service; it left me with a permanent smile and a sense of genuine care that persisted throughout our stay.
This isn't just a hotel stay; it's an experience that resonates with warmth and exceptional service. My friends and I have unanimously agreed that we wouldn't want to stay anywhere else in Banff. The Canalta Lodge, under Lawrence's impeccable management, stands out not just for its amazing amenities (sauna, multiple hot tubs, cold plunge, s'mores bar, etc) but for making each guest feel uniquely special and cared for.
We are already looking forward to our next stay at the Canalta Lodge. It's not just a place to stay; it's a place that stays with you, thanks to people like Lawrence who go above and beyond to create unforgettable experiences!
Thank you, Lawrence, and the Canalta Lodge team, for a truly memorable stay. We can't wait...
Read moreWe’re SO HAPPY with our stay from Check-in to Check-out! We are a family that stayed in 2 beautiful rooms, with a 5-month-old baby. (1) Booking/ Reservation: Done over the phone with the very efficient Mr. Sudeep (Manager), he was very mindful about our needs and preferences-hence, we sure got rooms that we loved so much! (2) Rooms: Spacious, Clean, and you can definitely feel the “Banff” vibes - I personally loved the wood aesthetics and the whole lodge smelled great and was very clean! We also greatly appreciate on how the Canalta Lodge provided us with a brand new baby’s crib/ bed for my 5-month-old nephew, he sure did have a wonderful sleep. Our beds were very comfortable. We all had very good night rests! Washrooms: So clean! (3) Reception, Staff, Housekeeping Team - Very warm and welcoming, responsive to our needs and made sure the we are all comfortable and that we are enjoying our stay with them. (4) Outdoor Hot Pools and Sauna: What an outstanding feature, It felt like we were in an exclusive mountain-spa/resort, the pools and sauna worked well and were very clean. It made us all super relaxed. With the landscape surrounding us (especially the Majestic Mountains on Banff), WOW! The experience was truly memorable. (5) Buffet Breakfast: On-time and delicious! All food and drinks were so good. The dining space was also stylish and comfortable to eat on. (6) Check-out: It was smooth and no-hassle, shout-out for the Housekeeping and reception teams: Thank you so much for letting us know that we left our camera battery and charger; within 10 minutes after our Check-out they called us right away about it! Great job! Wow! We are in awe of how you put attention to details and over-all-guest experience! Thank you SO MUCH Canalta Lodge Banff! Great JOB to all your Team! For sure we’ll be back...
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