Insail Hotel Beijing Road Branch — Hotel in Guangzhou City

We recently stayed at this hotel for a family getaway and appreciated several key aspects that made our trip smooth and enjoyable. The location is excellent — close to major attractions, eateries including the well knowned 广州酒家, and easy access to transport. It made getting around with young kids very convenient.The staff were warm, attentive, and quick to respond to our needs, which made us feel very welcome. From check-in to housekeeping requests, the service was consistent and friendly — a big plus when traveling with children.That said, cleanliness could be improved. While the essentials were taken care of, the room showed signs of age — worn-out furnishings that suggested the place could use a deep clean. We’d love to see a refurbishment in the near future to bring the rooms up to the standard of the overall hospitality.Still, if you’re looking for a centrally located hotel with excellent service and don’t mind a bit of wear and tear, it’s a solid option for families. Especially it comes with complimentary breakfast and...

Room is a bit smaller than what I imagined but all amenities that I look for in a hotel are there (water, towel, kettle, hair dryer, in room slipper). Their shampoo is a 2 in one so it's a shampoo and a conditioner. The buffet on the 10th floor is satisfactory, a simple yet enough mix of westerns and Chinese. There are options available for vegetarians as well. Behind the cafeteria is the washing machine and dryer area that also has a clothes steamer. The pillows and blankets are soft and fluffy to the point my mom and I really wanted to buy them back home. I stayed on the 5th floor, and it seems to have a smoking area somewhere as only once during my stay there did the corridors have the smell of cigarettes. Their cleaning team is super professional in getting rid of smells in my opinion. Also, for a slow walker like me and my mom, we find the lift door to close way too fast for our liking. Not a huge problem but also need some time to get used to. Hotel staff is friendly and the nearby Big Buddha temple is about...

⭐️⭐️⭐️⭐️⭐️I just had the most incredible 5-night stay at Insail Hotel in Guangzhou, and I can't recommend it enough! From the moment I arrived, I was blown away by the exceptional service. They generously upgraded my room for free and allowed me to check in at 8 AM, which truly made my trip!The room was immaculate, showcasing the hotel's commitment to cleanliness and comfort. Every detail was thoughtfully considered, making it a perfect retreat after a long day of exploring the city.A special shout-out to the morning shift reception staff! The young gentleman at the front desk was incredibly friendly and professional, making check-in a breeze. His warm demeanor and helpful recommendations truly enhanced my experience.Overall, Insail Hotel exceeded all my expectations. If you’re looking for a welcoming atmosphere and top-notch service in Guangzhou, look no further! I can’t wait to return! Overall a more than 5 ⭐...