海底捞火锅 — Restaurant in Guangzhou City

Legendary service, very good food, clean restaurant, reasonably priced.

The restaurant specializes in hot pots. However, what makes this restaurants so extraordinary is the quality and level of service! The customer experience is well thought out. The service here is better than a five-star restaurant!

The food quality and taste were very good. The hygiene practices were excellent. The servers were well trained, super attentive and eager to please. The decor and atmosphere is casual.

The dining experience is exceptional. Not counting the good food, I would go there just for the experience. A great place to get pampered.

I've been to two of these restaurants, and the entire chain appears to have the same high standards.

Overall, an extraordinary dining experience.

-- Tourist...

The Haidilao experience is out of this world. This is the pinnacle of experience for good service. They set the standard very high. We had Haidilao in our own country too but China is still the best for the best in service and food and price. Tell them its your birthday to experience yet another level. Location is on the 5th flr and inside a...

This establishment has provided exceptional customer service. Every team member has acted appropriately and swiftly. Such a refreshment after spending a few days with local, restaurant business practices.

Upon settling the bill, we were given a bunch of snacks...