Vienna Hotel Beijing Road GuangZhou — Hotel in Guangzhou City

There is only 1 lift with a very narrow walkway wide enough for only 1 person with luggage to the reception area.

Room's sound proofing is mediocre. You can hear a soft cough or foot steps from someone walking in the corridor of your floor, let alone people chatting while walking to or from their room.

Security and control at the lobby is weak. Deliveries of food and online purchases by guests of the hotel are left loosely in the reception area. We saw bottles of milk left overnight unclaimed.

With no concierge services luggages are left in the lobby at "free will". Our group of travellers accidentally dragged two luggages (not belonging to us) that were placed together with our luggages out of the hotel without being questioned. Fortunately we realised it subsequently and returned the two luggages back to the hotel.

Bedsheets are not changed daily.

Entrance to the lobby is via a small dark alley near a rubbish dump.

Vehicles are not able to stop in front of the hotel. All guests have to walk about 60-70 meters with luggages to and from the hotel lobby from...

There is only 1 lift with a super narrow walkway between the lift and the small reception hall. 2. Bedsheets are not changed daily. This is fine if you don't mind recycling the same bedsheets for another day 3. Toilettries supplied is limited. No shaver, conditioner, and body/hand moisturiser if you are expecting them.4. Sound-proofing is really bad as you can clearly hear the slightest cough or conversation of guests from the other room or walking along the corridor on the same floor.5. No concierge to take care of your luggages if you plan to leave luggages with the hotel before you check in or check out. My group actually dragged two luggages not belonging to us from the reception accidentally. 6. Food and other delivery items are left in the reception lobby without proper registration or control. Anyone could have taken the delivery by mistake. Saw a delivery (milk) unclaimed and left in the lobby overnight. 6. Loose security and control at the reception area as people can be seen smoking in the lobby in front of the "No...

Im quit disappointed with this hotel. Firstly, the receptionist cannot speak in english. We just communicate using the translator. This hotel is in the city of Guangzhou, the management should hired people who can speak in English because many tourists come to China especially in Guangzhou. Secondly, this hotel is below on my expectations. I got different room from what i already booked in trip. When i ask the receptionist, i want to change the room what i already booked, they just told me the type of room i booked is already fully booked. What kind excuse is that?? I paid for garden view double room, but what i got is a small room not same with what should i get. They also very rude. The location of the hotel also hard for me to find halal restaurant. I’m not repeat to stay this hotel...