Cosmopolitan Cairo Hotel — Hotel in Cairo

01- The hotel allows smoking in public places such as reception in violation of the Egyptian law and places ashtrays, which makes this closed area completely harmful to health "from inhaling this smoke " in addition that the air conditioning does not work as per images.)||02- The white curtains in the rooms are completely dirty and have severe stains, torn and large holes as per images. The width of the bed is just 90 centimeter and they have only rooms with twin beds , guests asked the reception to have king size bed rooms as per original reservation and confirmation but the hotel ignored them! ||03 - The furniture is worn out and outdated, with major fractures and scratches. ||04 – The amenities in the room just 02 Clothes and 01 small body shampoo .||05- The safe box in the room is closed and there are no use instructions, and all guests have to contact the reception to send an employee to open the safe and explain how to use. Unfortunately, the English language of the reception staff and the hotel staff in general was “very bad,” in addition to the fact that the employee asks the guest about the password to program the safe deposit box !||06- The general cleanliness of the hotel is very bad, especially the corridors, the carpets in are dilapidated, leftovers are thrown everywhere and none of the housekeeping cleans even ashtrays, empty water bottles, and leftovers thrown everywhere. )||07- There are large number of workers from the State of Sudan who carry out hotel tasks without any experience, and the employees of the housekeeping wear slippers and without socks as per attached images.||08- A person called Mustafa was hotel manager and shares holder as he introduced himself ! , who does not have any hotel experience, he refused to provide a copy of the responsible manager’s license, he did not even try to solve the guest complaints, he instructed the reception to cancel the paid reservation! which forced guests to call the tourism police, which forced the hotel manager to Accepting guests, guests insisted staying for one night only due to their arrival at 1:30 am on the 9th of August23 and reserved another hotel.||09- The hotel does not take into account any principles of health and food safety in the restaurant, which caused the guests to suffer from gastroenteritis...

01- The hotel allows smoking in public areas such as reception in violation of the Egyptian law and places ashtrays, which makes this closed area completely harmful to health "from inhaling this smoke” in addition that the air conditioning does not work as per images 02- The white curtains in the rooms are completely dirty and have severe stains, torn and large holes as per images. The width of the bed is just 90 centimeter and they have only rooms with twin beds, guests asked the reception to have king size bed rooms as per original reservation and confirmation but the hotel ignored them! 03 - The furniture is worn out and outdated, with major fractures and scratches. 04- The safe box in the room is closed and there are no use instructions, and all guests have to contact the reception to send an employee to open the safe and explain how to use. Unfortunately, the English language of the reception staff and the hotel staff in general was “very bad,” in addition to the fact that the employee asks the guest about the password to program the safe deposit box! 05- The general cleanliness of the hotel is very bad, especially the corridors, the carpets in are dilapidated, leftovers are thrown everywhere and none of the housekeeping cleans even ashtrays, empty water bottles, and leftovers thrown everywhere. 06- There are large number of workers from the State of Sudan who carry out hotel tasks without experience, and the employees of the housekeeping wear slippers and without socks as per attached images. 07- A person called Mustaf, the hotel manager and shares holder as he i introduced himself! , who does not have any hotel experience, he refused to provide a copy of the responsible manager’s license, he did not even try to solve the guest complaints, he instructed the reception to cancel the paid reservation! which forced guests to call the tourism police, which forced the hotel manager to Accepting guests, guests insisted staying for one night only due to their arrival at 1:30 am on the 9th of August23 and reserved another hotel. 08- The hotel does not take into account any principles of health and food safety in the restaurant, which caused the guests to suffer from gastroenteritis...

Stayed here on my own booking as well as during a number of days with G Adventures, including booking extra days after, it being their base hotel for Cairo during Highlights of Egypt 14 day tour. The hotel is interesting in decor. You've got I'm guessing pith helmet era English, Spanish, French aristocrats portraits on the wall who I'm guessing explored ancient Egypt sites, otherwise odd choice in Egypt. Lift is interesting old era one. Rooms I experienced a few varied, some were better designed, especially the bathroom. But aircon works, showers are decent, beds comfortable. No pool or anything really to do other than sit on chairs in lobby or on floors near lift so just stay in your room as the hotel is a sort of safe sanctuary in this neighborhood. ||Area outside you get constantly hassled walking around, "where you from?" "Come see my shop," What you want to buy" "spend all your money here" or followed around wherever you go by people expecting money for doing so even though you've told them you want to walk by yourself. One guy even kicked me because I wouldn't give him any (I'd told him constantly "I'm being blunt with you I'm not giving you any money" He's like is okay I just walking with you but then wants money at the end, acting like he was my guide. Likewise places around area you buy food, credit card machine suddenly isn't working, the bill has extra items in there. Staff at Hotel Cosmopolitan though are great.||It is a short walk to the Cairo Museum, and is walkable to bazaars and historic buildings including religious ones if you're into that. But as I mentioned above, it's not exactly going to be a pleasant walk. Hotel reception organizes transport to the airport, it was a lot cheaper than by booking through G Adventures or other methods. Was reliable, comfortable and safe. I also contacted the hotel for a transfer to the hotel which was also great. ||Breakfast buffet has a lot of choices including oranges and on some days watermelon. They do need to learn though that you use cold water immediately after hot...