Villa Hortensia — Hotel in Tallinn

I've spent here just one night but the place made me want to came back. At first, location can't be better! Medieval center+artistic atmosphere of the yard+a really old building with modern facilities inside - a good combination! Since I have seen what I book I wasn't surprised by the stairs and had no problem with climbing. This time of year one can enjoy sunlight and fresh air through the roof window. The room itself was warm and comfy, very clean and cosy. ||The only thing that made me give the place four stars - you can hear every breath of your neighbor (at least in my room and in the next room, I guess). If you'll have noisy neighbors - it can...

We arrived and the place was locked-- chatted with someone in the cafe and they said they would call someone-- the owner was in Canada but his son would come in 15 minutes . . . 30 minutes later he arrived. It was advertised to have a balcony which it did but was just a very small area overlooking the alley where workers from the cafe came on break and chain smoked. Went to pay and the assistant charged us twice what we owed by accident. The wifi did not work most of the 3 days we were there . . . no one ever came and cleaned the entire visit . . . overall disappointed for the price we paid. It was described as something much different than...

The location is fantastic, although taxi drivers and local businesses have no idea that this 'hotel' exists. Unfortunately though, the service was terrible. If you arrive after 5 PM, the reception is closed. They sometimes make arrangements with the coffee shop next door, but when I arrived yesterday, we were just asked to phone. Two hours later, as I was about to give up and book another hotel, the owner arrived, ranting and raving about being woken up. "You can sleep on the airplane," but I was woken up. You are better off with the Three Crown Plaza next door, that does have a kind reception for about...