Pierre Chocolaterie — Restaurant in Tallinn

Upon arrival in this cafe we asked for a table, the red-haired waitress(see photo below) was rather unwelcoming, and with a condescending tone, quoting her words, "You sit anywhere you want and you order inside". I was like okay, I'll let it pass. Maybe that's just her normal tone. However more customers were arriving but none of the waitresses seem to be welcoming them. One customer was on her way inside the cafe using the second door (probably for the employees), and I clearly understand the confusion because both doors were just few feet apart from each other. Then this red-haired waitress was telling the customer in a rude voice with hand gestures (like she's shooing a dog away) to enter through the other door. After that remark, I saw her making a face, which could translate to 'how could you not know which way to go?' Then she blurted out something in her own language to a guy sitting in the back table while mocking about the incident. Like excuse me? It's her job to serve customers and educate them if they don't know what rules your restaurant has. I also work in the food industry and customer service is just as important as the food you are offering. She should quit if she doesn't like her job. She ruined...

The only good part about this place was the coffee and the croissant.

The quiche was dry, the chocolates were okay, and the sandwich was terrible. Their menus don’t provide the full ingredient list, so you’re not getting what you’re ordering.

I got “The Classic” sandwich, which said it had ciabatta, cheddar cheese and tomatoes. On the first bite, there was a weird taste. Turns out, ALL of the sandwiches come with a sauce on top. We think it’s remoulade, but we actually aren’t sure because the employee didn’t seem to care when we asked. When we told her that the menu didn’t have this ingredient, she just said ‘sorry’ and that was it. No offer to remake it, no offer to refund it or give us something else.

Food establishments that don’t divulge full ingredient lists on their menu leave themselves vulnerable to be held liable if someone is allergic to something. They also leave themselves vulnerable to bad reviews with a false ingredient list and poor customer service.

I’m sure some of their other sweets are great, but I would 100% NOT recommend this place. There are other bakeries that have a much better offering for the price. This place was not worth the...

A lovely café and chocolatier in a quiet spot tucked down a side passage just off the main square. Everything I had was delicious, and I particularly recommend the salmon quiche & the Amazon hot chocolate!

The service was brusque at first which surprised me as the locals were so friendly everywhere I went, but share a smile and you'll find it gets passed on to the next customer :) it was very busy when I arrived, so that probably explains it, but I don't think it's a good reason not to visit.

The chocolates are expensive, but they're very good quality and handmade, so you're paying for high standards - and they're delicious, which helps!

My favourite part of the café is the aesthetic however, it had a 'imagine your hoarder antique-collecting grandma took a trip to Morocco via Paris' vibe, which basically suits me entirely, so I felt very comfortable and at home on the soft chairs and cosy low light, and could imagine sitting with a good book and one of their many herbal tea options 🥰

Overall I absolutely recommend this place for a coffee or a full lunch if you visit Tallinn,...