Hotel Casa Colonia — Hotel in Cologne

Having been to several German cities we knew what to expect from the Casa Colonia. Very friendly people, fantastic service and the whole hotel was spotlessly clean. The location is excellent giving us the option of walking through town or along the river. Breakfast was very good. A selection of healthy cereals, fruit, nuts and pro biotic yogurts, along with bacon, eggs, bread and cold meats. All washed down with proper barista made coffee. We were in Cologne at carnival time and the whole city was very busy. After a long day walking around the city we looked forward to the comfy surroundings of the Casa Colonia. Its a pity there was no lift. We were on the 4th floor. 94 steps up, yes I counted them! In fairness we knew there wasn't a lift before we booked as it has been well publicised but we were unlucky to be on the top floor. Its also a shame there wasn't a safe in the room. I cant remember the last place we stayed that didn't have a safe. I spoke to reception and we could leave things in the hotels safe, but chose not to. We ended up carrying our passports and wallets around with us all day every day. Not an ideal situation. The city is very safe and we didn't feel that we would be pickpocketed, and the hotel also felt extremely safe, however my insurance company would probably pay out if I were a victim of street crime, doubt they would do that if my valuables were left in a hotel room. A room safe makes such a difference. We paid 200 Euros a night. Certainly not cheap, probably due to the carnival. For this we would have expected things found in other hotels like a shower cap, or little bottles of shampoo and conditioner. The sort of things most hotels charging that sort of money would provide. There was a fridge with a few bottles of water and soda in. But they had to be paid for so we didn't drink them. I have rated this hotel as average and yet it is far better that average. The room safe ,no lift and a lack of the little things in the bathroom takes points away from what is a terrific hotel in a...

This is a lovely, small hotel in an excellent location. The hotel is 4 mins walk from the main train station. To get there you need to exit the train station near Mcdonalds (if you exit on the Cathedral side you are on the wrong side). Walk across the square to a zebra crossing and you will see Johanestrasse. Walk down this road past the Marriot and you will see the hotel straight ahead.|To enter the hotel you check in online and they send you digital instructions to open the door with your phone. I was a bit worried about this but it worked perfectly and our room keys were in an envelope for us at reception.|Our room was spotless and the beds were very comfortable with a large bathroom with a great shower. The room had air conditioning which was great.|Breakfast was a buffet and there was plenty to choose from and the lady serving remembered to get me gluten free toast as soon as she saw me everyday. They give you a great choice of freshly made coffees and teas and you can have as many as you want.|The staff are very friendly and helpful and our room was cleaned well everyday.|The hotel is within walking distance on the cathedral and we also walked to the cable car and took a cable car over to the spa for the day.|There are two restaurants and an ice cream parlour on the corner by the hotel which were very good.|This hotel was definitely worth the money and I would...

The room was great it was a brilliant size with everything and anything you could possibly need in it for a short stay. The bed was big and comfy which is always a plus. The staff were very helpful, friendly, welcoming and assisted myself with anything I needed to know. If they weren't sure of something they directed me to there information stand near the front door were I could find out more. (i.e a map of the city, metro map, places of interest and how to get to them etc.) Breakfast was also included in the price which was great, for quite a small hotel there was definitely alot to eat (for breakfast) which was great! it had myself going back for seconds and thirds! The Hotel is super close to the main train station in Koln (Koln Central) and the Cathedral which is right next to the train station. Its only a 5-10 minute walk from the station. (Exit on the east side of station, not the cathedral side and walk out across the road to Johannisstrabe, past the Marriott hotel and the Casa Colonia should be on the corner at the next junction.) One piece of equipment which I saw and used in the hotel which I haven't seen either for customer use or outside a kitchen area of a hotel before was a dumb waiter. Since I had more than one bag with me (and my room was near the top) this was brilliant, something I...