GT Beach — Hotel in Municipality of Platanias

Has been the worst experience I ever had. They ruined my holidays, as all it started with a scam about the room, they lied on booking offering services that do not exist at the property and I complained they said that I could leave (in the middle of the night) The room was not as advertised at all. The pics are fake. I booked a 30mt squared room, with kitchen and washing machine, balcony, private entrance, a||hairdryer, none of what they advertised on my reservation was there.||The manner of the team is not even deserve a comment. Not cleaning have been done in 7 days, we had to ask once and the service was not even a full one. The very aggressive owner, has attacked us, telling that we could leave the hotel has she was not keen to give us a what we have paid for. We have been living a nightmare, the pics are not the reality. There’s not beach in front, also is not an hotel but a kind of b&b and it is in the middle of nowhere. The staff is very impolite, rude and also is there just 6 hours a day, they do not even give a bottle of water. There is not manager as when we asked the one blonde lady that supposed to be pretended to be a guest to do not help, the day after we resulted very aggressive with an attitude of someone that should be cured in a psychiatric hospital. ||We have being harassed, the reservation was completely a scam.||They should not being listed anywhere as they do not offer any good service, when instead they are just...

The only problem we had with the hotel for the first night of our recent trip to Crete was finding it on one of the three roads in Maleme running parallel to the shore. Some hotels etc had set up direction signs, but we didn't spot one for GT Beach. We might even have driven straight past if I hadn't see a pool & buildings which looked just like the website's picture.||Our room was one of four in a single story block, and the closest to the car park, beach etc. Initially the size of the bed made it seem small, but the clever use of space for the shower, basin and toilet allowed us adequate room, certainly for one night. Minifridge and AC included.||Other comments:|There are recliners and umbrellas on the beach across the road; unfortunately we could only paddle, as the waves meant it was red-flagged. My wife enjoyed a dip in the pool.|There is an outdoor bar area, with drinks available from a chiller cabinet via Reception.|Breakfast is a buffet in the main building with a good selection of hot and cold food and drinks.||Altogether a good start to...

We had a decent stay at GT Beach Hotel. One of the positives was that they responded to our email very quickly, which we really appreciated. However, the room was described on Booking.com as having a sea view, but in reality, it didn’t face the sea at all — that was a bit disappointing.

We arrived after the reception had already closed, but we had no problem getting our room key. There was a clear map showing how to find it, which made things easy.

The breakfast was very basic — not much variety, and the quality was just okay. But for the price, it was more or less what we expected. The pool was clean and had a pleasant temperature, although not many people used it during our stay.

We stayed in the family room, which was simple and nothing special, but it was clean and had a large terrace, which was a nice bonus.

Overall, GT Beach Hotel is not a bad place, just don’t expect anything luxurious. It’s a quiet, no-frills hotel — but at a very good price. We paid 74,000 HUF per night for 4 people for 5 nights, which is...