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Oceanis Park Hotel - All Inclusive — Hotel in Municipality of Rhodes

Name
Oceanis Park Hotel - All Inclusive
Description
Airy rooms in an all-inclusive hotel offering a restaurant, a pebble beach & 2 pools, plus bars.
Nearby attractions
Chabad of Rhodes
Leof. Iraklidon 84, Ialisos 851 00, Greece
Nearby restaurants
Sirtaki Taverna
Leof. Iraklidon 80, Ialisos 851 01, Greece
Golden Fish Sushi & Chinese Restaurant
Ialisou 477, Ialisos 851 01, Greece
Villa Di Mare Restaurant
Λεωφόρος Ηρακλειδών, Ialisou 84, Ialisos 851 01, Greece
Coconut Restaurant
Ialisou, Ialisos 851 01, Greece
Sebastian's Bar Ixia Rhodes
Leof. Iraklidon, Ialisos 851 01, Greece
El Greco
Ialisou 477, Ialisos 851 01, Greece
Dimitrios Restaurant
Ialysos 851 01, Greece
Le Gourmet
Kandalou st. 16, Ixia - Rhodes 851 01, Greece
Peris - Food & Drinks
Τριοπα 1, Leof. Iraklidon 94, Ialisos 851 01, Greece
Da Romeo Pizzeria Restaurant
Leof. Iraklidon 185, Ialisos 851 01, Greece
Nearby hotels
Miramare Park Suites & Villas
Sunprime Miramare Beach, Ixia 851 01, Greece
Villa Di Mare Seaside Suites
84 Iraklidon Avenue Rhodes, 851 01, Greece
Filmar Hotel
Kandalou 16, Ialisos 851 01, Greece
Poseidonia Apartments
Ηρακλειδών 95, Ialisos 851 01, Greece
Caravel Apartment Hotel
101, Iraklidon Ave Ixia, Rodos 851 01, Greece
Regina's Apartments
Sotiros 91, Ialisos 851 01, Greece
AVRA Beach Resort Hotel & Bungalows
Ixia, Rodos 851 01, Greece
Olympic Palace Resort Hotel & Convention Center Rhodes Greece
Leof. Iraklidon Avenue, Ialisos 851 01, Greece
Bella Foresta Villa 2
Sotiros 55, Ialisos 851 01, Greece
Blue Eyes Apartments
Triopa 1, Ialisos 851 01, Greece
Related posts
Keywords
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Oceanis Park Hotel - All Inclusive things to do, attractions, restaurants, events info and trip planning
Oceanis Park Hotel - All Inclusive
GreeceAegeanMunicipality of RhodesOceanis Park Hotel - All Inclusive

Basic Info

Oceanis Park Hotel - All Inclusive

Solemar, Sotiros 99, Ialisos 851 01, Greece
4.0(631)

Ratings & Description

Info

Airy rooms in an all-inclusive hotel offering a restaurant, a pebble beach & 2 pools, plus bars.

attractions: Chabad of Rhodes, restaurants: Sirtaki Taverna, Golden Fish Sushi & Chinese Restaurant, Villa Di Mare Restaurant, Coconut Restaurant, Sebastian's Bar Ixia Rhodes, El Greco, Dimitrios Restaurant, Le Gourmet, Peris - Food & Drinks, Da Romeo Pizzeria Restaurant
logoLearn more insights from Wanderboat AI.
Phone
+30 2241 090941
Website
hoteloceanispark.gr

Plan your stay

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Reviews

Nearby attractions of Oceanis Park Hotel - All Inclusive

Chabad of Rhodes

Chabad of Rhodes

Chabad of Rhodes

4.2

(184)

Closed
Click for details

Things to do nearby

Explore hidden Rhodes
Explore hidden Rhodes
Sun, Dec 7 • 7:00 AM
851 00, Rhodes, Greece
View details
The Local Food markets tour
The Local Food markets tour
Sat, Dec 6 • 6:00 PM
851 32, Rhodes, Greece
View details
Hike Profitis Ilias Mountain
Hike Profitis Ilias Mountain
Sat, Dec 6 • 7:30 AM
851 06, Salakos, Greece
View details

Nearby restaurants of Oceanis Park Hotel - All Inclusive

Sirtaki Taverna

Golden Fish Sushi & Chinese Restaurant

Villa Di Mare Restaurant

Coconut Restaurant

Sebastian's Bar Ixia Rhodes

El Greco

Dimitrios Restaurant

Le Gourmet

Peris - Food & Drinks

Da Romeo Pizzeria Restaurant

Sirtaki Taverna

Sirtaki Taverna

4.7

(730)

$$

Click for details
Golden Fish Sushi & Chinese Restaurant

Golden Fish Sushi & Chinese Restaurant

4.4

(533)

$$

Click for details
Villa Di Mare Restaurant

Villa Di Mare Restaurant

4.7

(541)

$$

Click for details
Coconut Restaurant

Coconut Restaurant

4.6

(363)

$$

Click for details
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Posts

JessJess
Before my review - I want to thank all the staff at Oceanis park. My very special thanks again to these truly wonderful people - Lovely Anita, Antigone & Ixan, the dynamic duo - Stamatis & Tsampikos, Theo, Namik, Asim and the pizza chef in the front/side pool snack bar, Nikolita behind reception, the incredible Carina from animation, and of course, you too, Mr Manager.. I stayed at the hotel for 10 nights last week with my mum, auntie, and 82 year old nan, for my 30th birthday. We all had a lovely time and would stay here again. Hotel was clean and tidy - as were our rooms. Throughout our stay. Any issue whatsoever, you just need to report it to, or call reception. It will be sorted out straight away. The beds were comfy. Air con - we had no issues. As usual and quite rightly so, the air con won’t work if you have the balcony door open, or let you leave it on all day, when you’re not there. The outdated hair dryers are the same on most of the island, just take your own! Beach - we always go to Lindos or faliraki for the day. Food - We never had an issue with the food, it was nice, always plenty of options for both breakfast & dinner. My mum is a very fussy eater, but she too enjoyed the food, always found something. My nanna and aunt loved it. For lunch I tended to go to the delicious Greek corner - theo the superstar, above the snack bar, by the main pool for my lunch, whilst my nan preferred the restaurant for lunch. We tended to go for dinner around 8pm as it was quieter, and fresh, hot, food would be coming out again. Lovely snacks at both snack bars, especially the pizza at the front/side pool bar. Desserts were nice and different mix. I wasn’t a fan of the ice creams but my nan and aunt loved them. Drinks - I found the all inclusive cocktails to be absolutely fine, good range/standard list, local equivalents to rums, gin and vodka were fine too), not sure what the previous reviews are about - premium brands and Prosecco are always extra. Although tea and coffee were only included at breakfast and lunch. My mum said the beer was okay, we all agreed that the wine wasn’t a goer. Hotel provides everyone with a refillable bottle for their stay. There are 3 refillable water stations to the best of my knowledge, and the hotel tries its best to encourage recycling. The hotel shop is cheaper for some things, dearer for others. Just have to have a mooch about. Very lovely ladies and helpful. Ordered my tobacco and cigarettes in for me. Con - All inclusive does end at 11pm.. (However, the bar stays open until late, and there is a supermarket next door.. plus double deuce, and other bars and restaurants within walking distance, or cab to faliraki). Pools/loungers - Never had an issue getting a bed. Even when we got up late some days, (latest being 9:30/10am), always found spares stacked up. Okay - might not be right by the pool every day, but so what… there is the big main pool where animation is, plus the kids pool, another slimline pool, and a pool at the front/side, which is lovely and quiet. All were always clean. And hotel allows inflatables, which made a nice change. Massage tent - I had two massages - one with each lady, and my aunt and mum also had what they said were wonderful massages. Mine was divine, and spot on time wise. And more than reasonably priced. I received a delicious cake on my birthday, twice! From Anita in the restaurant - with a lovely birthday table for us, and in my room from Ixan. Plus, the hotel kindly let my mum decorate our 3/4 sunbeds with a banner and balloons for my 30th. Cons: - One very small lift in the main building. - Only one proper accessible toilet; which was in the main restaurant, over at the back/side, and the door didn’t have a lock - No rails or raised seats in the rooms. However, we stayed here as my Nan can no longer get in/climb over a bath - this is one of the few hotels with a walk in shower - important to say that the staff did go out of their way to accommodate my Nan and help her. Wonderful time. Wonderful memories made. Thank you x
Katie PepperKatie Pepper
I am not sure this is the 4 star hotel we were sold. Some may like it but unfortunately due to the experience on the first night we will not be returning. We had a room change due to problems with our first room. However, this room change was thanks to our TUI rep Ibrahim who spoke to reception to resolve our issue. We checked in and found the room to be extremely dirty (blood smeared on the matress, dirty shower and some unidentified stains on the curtains) we had also requested a higher up room and got a room on the bottom floor. I completely understand that not all requests can be acted on but being given the bottom floor was surely not the only option? As soon as we got in the room and saw the issues I went back to reception who suddenly told me they couldn't understand me. There was a man behind reception (never saw him again) who was so rude and very aggressive due to us having an issue. Ultimately no resolution and by 1am we were told its that room or no room and come back tomorrow when they will try to resolve. I didn't sleep well that night as felt my skin crawling knowing how dirty the room was. Next day we were told there was no resolution and again it's that room or no room and try again each day. Knowing this was going to be a recurring theme we spoke to the Tui rep Ibrahim who went and spoke to the reception. Like magic they now had a room available! I think reception need to do more for situations like this as it really did feel like pulling teeth and I couldn't have spent another night in that room I would have rather gone home it was that bad. Was an awful start to the holiday. Moved room and this time the bed was clean so it was a massive relief, the curtains also stained so maybe something they need to look at cleaning. We did get an upgrade as an apology but this felt like it was the doing of Tui as opposed to a gesture of the hotel who didn't want to move us in the first place. Food Snack bar near the main pool was okay but nothing special. The lady in there was always pleasant but the chips etc were always cold, even if you get there when it first opens they were cold which was a shame. The pizza corner in terms of food was amazing the Pizzas were gorgeous but... the man working there was very rude and made inappropriate sexist comments and in the end my partner got my pizza so I didn't need to go near him. I will also say the pizza was amazing but ran out quickly and weren't replenished quickly so a lot of the time it was empty, which is a shame as we would have liked more. The restaurant was amazing I couldn't fault it at all. The chicken wings on Mexican night and the Chinese night in particular were amazing. The staff in there were very attentive and polite couldn't speak highly enough of them. The main restaurant is the best part of this hotel! Other bits of note -Maintenance man absolutely lovely and very helpful as needed safe opened twice but was no bother for him. He also fixed our air con very quickly when it started throwing ice out. If you have issues here and travelled with Tui contact your rep, Ibrahim is an asset to Tui! The lift is tiny, you can fit two maybe three at once and the door slams shut on people (me and my partner both victims of this and seen many others almost knocked over by it). The fridge in the room wasn't very cold so just a note for anyone with medication that needs to be kept cool it's not the best facilities for them. The parasols are soooo hard to put up, it seems to take two. The staff were good at helping when they saw someone struggling but not ideal to struggle with this if you're on your own. Luckily the drinks aren't strong or I'd have no chance.
Jake FinnJake Finn
Best holiday we've been on! Our stay at this hotel was nothing but perfect, from the staff greeting us on arrival to the food at the buffet everything was spot on! The day we arrived we were greeted with a warma welcome by Maradona, Sarah and Lionel who explained everything about the hotel and helped us with our luggage whilst showing us to our room. The room was amazing, we had the swim up pool room which was the best room I've ever stayed in. The only downside for us was the glass walled bathroom and the lack of TV channels, not deal breakers but nice extras. The swim pool was quieter than the main pools but could get a tad busy with people who hog the sunbeds with their towels whilst they disappear to do something else for hours, but it was wonderful and cooling on the hotter days, there was some sandwiches and cake in the fridge for us as we had a late arrival which was a really nice gesture. You also get a refillable glass bottle in your room which you can fill up at a refill station which was for some reason located at the reception building of the hotel. The buffet food was lovely and delicious, there was a wide variety of options to suit all. They had a couple of staple items like Spaghetti Bolognese(which was really nice), pizza and chips. They had a couple of themed nights. Fizzy pop, wine, beer, water, juice drinks stations at the buffet as well. Staff in the restaurant like the rest were spot on, very helpful and speedy. Other food areas included a gyros grill corner and a pizza counter which were again delicious and fresh. The drinks included in the all inclusive included a mix of spirits and a menu of cocktails which were all very delicious and refreshing. During the day we mostly visited Christina and Vladimir the poolside bar who always had a smile and seemed to be happy to be there. In the evenings when the entertainment was on there was the lounge bar with two speedy young lads who were kind and again happy. The entertainment was spot on most nights, obviously everyone has different tastes so we didn't prefer some nights but we thoroughly enjoyed Abba night which we hope is a permanent night in case we return in the future . There were a couple other good groups on during our stay like the male group which I can't remember the name of. Also had a bit of kids entertainment as well every night and the hotel entertainment team seemed really good, Maradona was one of them who I've mentioned who also said goodbye to us on our last day and the other guests and wished us well which was really nice. The hotel offers a transfer option into Rhodes town, The Farma and butterfly Valley. To Rhodes town was €8 per person for a round trip. To go to The Farma or Butterfly Valley it was a bit more expensive but still quite cheap compared to a taxi. A taxi to Rhodes was around €12 to €15. You can book the transfer or taxis at reception. There is also a bus stop outside the Hotel. The hotel staff really made our stay that bit better as they were so helpful and polite even though we pestered reception a tonne with questions and requests, especially Nikoletta she even checked up on us when we nearly missed our day out because the bus was late I think was glad to see us go so we didn't pester her anymore😂.
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Before my review - I want to thank all the staff at Oceanis park. My very special thanks again to these truly wonderful people - Lovely Anita, Antigone & Ixan, the dynamic duo - Stamatis & Tsampikos, Theo, Namik, Asim and the pizza chef in the front/side pool snack bar, Nikolita behind reception, the incredible Carina from animation, and of course, you too, Mr Manager.. I stayed at the hotel for 10 nights last week with my mum, auntie, and 82 year old nan, for my 30th birthday. We all had a lovely time and would stay here again. Hotel was clean and tidy - as were our rooms. Throughout our stay. Any issue whatsoever, you just need to report it to, or call reception. It will be sorted out straight away. The beds were comfy. Air con - we had no issues. As usual and quite rightly so, the air con won’t work if you have the balcony door open, or let you leave it on all day, when you’re not there. The outdated hair dryers are the same on most of the island, just take your own! Beach - we always go to Lindos or faliraki for the day. Food - We never had an issue with the food, it was nice, always plenty of options for both breakfast & dinner. My mum is a very fussy eater, but she too enjoyed the food, always found something. My nanna and aunt loved it. For lunch I tended to go to the delicious Greek corner - theo the superstar, above the snack bar, by the main pool for my lunch, whilst my nan preferred the restaurant for lunch. We tended to go for dinner around 8pm as it was quieter, and fresh, hot, food would be coming out again. Lovely snacks at both snack bars, especially the pizza at the front/side pool bar. Desserts were nice and different mix. I wasn’t a fan of the ice creams but my nan and aunt loved them. Drinks - I found the all inclusive cocktails to be absolutely fine, good range/standard list, local equivalents to rums, gin and vodka were fine too), not sure what the previous reviews are about - premium brands and Prosecco are always extra. Although tea and coffee were only included at breakfast and lunch. My mum said the beer was okay, we all agreed that the wine wasn’t a goer. Hotel provides everyone with a refillable bottle for their stay. There are 3 refillable water stations to the best of my knowledge, and the hotel tries its best to encourage recycling. The hotel shop is cheaper for some things, dearer for others. Just have to have a mooch about. Very lovely ladies and helpful. Ordered my tobacco and cigarettes in for me. Con - All inclusive does end at 11pm.. (However, the bar stays open until late, and there is a supermarket next door.. plus double deuce, and other bars and restaurants within walking distance, or cab to faliraki). Pools/loungers - Never had an issue getting a bed. Even when we got up late some days, (latest being 9:30/10am), always found spares stacked up. Okay - might not be right by the pool every day, but so what… there is the big main pool where animation is, plus the kids pool, another slimline pool, and a pool at the front/side, which is lovely and quiet. All were always clean. And hotel allows inflatables, which made a nice change. Massage tent - I had two massages - one with each lady, and my aunt and mum also had what they said were wonderful massages. Mine was divine, and spot on time wise. And more than reasonably priced. I received a delicious cake on my birthday, twice! From Anita in the restaurant - with a lovely birthday table for us, and in my room from Ixan. Plus, the hotel kindly let my mum decorate our 3/4 sunbeds with a banner and balloons for my 30th. Cons: - One very small lift in the main building. - Only one proper accessible toilet; which was in the main restaurant, over at the back/side, and the door didn’t have a lock - No rails or raised seats in the rooms. However, we stayed here as my Nan can no longer get in/climb over a bath - this is one of the few hotels with a walk in shower - important to say that the staff did go out of their way to accommodate my Nan and help her. Wonderful time. Wonderful memories made. Thank you x
Jess

Jess

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Affordable Hotels in Municipality of Rhodes

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I am not sure this is the 4 star hotel we were sold. Some may like it but unfortunately due to the experience on the first night we will not be returning. We had a room change due to problems with our first room. However, this room change was thanks to our TUI rep Ibrahim who spoke to reception to resolve our issue. We checked in and found the room to be extremely dirty (blood smeared on the matress, dirty shower and some unidentified stains on the curtains) we had also requested a higher up room and got a room on the bottom floor. I completely understand that not all requests can be acted on but being given the bottom floor was surely not the only option? As soon as we got in the room and saw the issues I went back to reception who suddenly told me they couldn't understand me. There was a man behind reception (never saw him again) who was so rude and very aggressive due to us having an issue. Ultimately no resolution and by 1am we were told its that room or no room and come back tomorrow when they will try to resolve. I didn't sleep well that night as felt my skin crawling knowing how dirty the room was. Next day we were told there was no resolution and again it's that room or no room and try again each day. Knowing this was going to be a recurring theme we spoke to the Tui rep Ibrahim who went and spoke to the reception. Like magic they now had a room available! I think reception need to do more for situations like this as it really did feel like pulling teeth and I couldn't have spent another night in that room I would have rather gone home it was that bad. Was an awful start to the holiday. Moved room and this time the bed was clean so it was a massive relief, the curtains also stained so maybe something they need to look at cleaning. We did get an upgrade as an apology but this felt like it was the doing of Tui as opposed to a gesture of the hotel who didn't want to move us in the first place. Food Snack bar near the main pool was okay but nothing special. The lady in there was always pleasant but the chips etc were always cold, even if you get there when it first opens they were cold which was a shame. The pizza corner in terms of food was amazing the Pizzas were gorgeous but... the man working there was very rude and made inappropriate sexist comments and in the end my partner got my pizza so I didn't need to go near him. I will also say the pizza was amazing but ran out quickly and weren't replenished quickly so a lot of the time it was empty, which is a shame as we would have liked more. The restaurant was amazing I couldn't fault it at all. The chicken wings on Mexican night and the Chinese night in particular were amazing. The staff in there were very attentive and polite couldn't speak highly enough of them. The main restaurant is the best part of this hotel! Other bits of note -Maintenance man absolutely lovely and very helpful as needed safe opened twice but was no bother for him. He also fixed our air con very quickly when it started throwing ice out. If you have issues here and travelled with Tui contact your rep, Ibrahim is an asset to Tui! The lift is tiny, you can fit two maybe three at once and the door slams shut on people (me and my partner both victims of this and seen many others almost knocked over by it). The fridge in the room wasn't very cold so just a note for anyone with medication that needs to be kept cool it's not the best facilities for them. The parasols are soooo hard to put up, it seems to take two. The staff were good at helping when they saw someone struggling but not ideal to struggle with this if you're on your own. Luckily the drinks aren't strong or I'd have no chance.
Katie Pepper

Katie Pepper

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Best holiday we've been on! Our stay at this hotel was nothing but perfect, from the staff greeting us on arrival to the food at the buffet everything was spot on! The day we arrived we were greeted with a warma welcome by Maradona, Sarah and Lionel who explained everything about the hotel and helped us with our luggage whilst showing us to our room. The room was amazing, we had the swim up pool room which was the best room I've ever stayed in. The only downside for us was the glass walled bathroom and the lack of TV channels, not deal breakers but nice extras. The swim pool was quieter than the main pools but could get a tad busy with people who hog the sunbeds with their towels whilst they disappear to do something else for hours, but it was wonderful and cooling on the hotter days, there was some sandwiches and cake in the fridge for us as we had a late arrival which was a really nice gesture. You also get a refillable glass bottle in your room which you can fill up at a refill station which was for some reason located at the reception building of the hotel. The buffet food was lovely and delicious, there was a wide variety of options to suit all. They had a couple of staple items like Spaghetti Bolognese(which was really nice), pizza and chips. They had a couple of themed nights. Fizzy pop, wine, beer, water, juice drinks stations at the buffet as well. Staff in the restaurant like the rest were spot on, very helpful and speedy. Other food areas included a gyros grill corner and a pizza counter which were again delicious and fresh. The drinks included in the all inclusive included a mix of spirits and a menu of cocktails which were all very delicious and refreshing. During the day we mostly visited Christina and Vladimir the poolside bar who always had a smile and seemed to be happy to be there. In the evenings when the entertainment was on there was the lounge bar with two speedy young lads who were kind and again happy. The entertainment was spot on most nights, obviously everyone has different tastes so we didn't prefer some nights but we thoroughly enjoyed Abba night which we hope is a permanent night in case we return in the future . There were a couple other good groups on during our stay like the male group which I can't remember the name of. Also had a bit of kids entertainment as well every night and the hotel entertainment team seemed really good, Maradona was one of them who I've mentioned who also said goodbye to us on our last day and the other guests and wished us well which was really nice. The hotel offers a transfer option into Rhodes town, The Farma and butterfly Valley. To Rhodes town was €8 per person for a round trip. To go to The Farma or Butterfly Valley it was a bit more expensive but still quite cheap compared to a taxi. A taxi to Rhodes was around €12 to €15. You can book the transfer or taxis at reception. There is also a bus stop outside the Hotel. The hotel staff really made our stay that bit better as they were so helpful and polite even though we pestered reception a tonne with questions and requests, especially Nikoletta she even checked up on us when we nearly missed our day out because the bus was late I think was glad to see us go so we didn't pester her anymore😂.
Jake Finn

Jake Finn

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Reviews of Oceanis Park Hotel - All Inclusive

4.0
(631)
avatar
4.0
1y

Before my review - I want to thank all the staff at Oceanis park. My very special thanks again to these truly wonderful people -

Lovely Anita, Antigone & Ixan, the dynamic duo - Stamatis & Tsampikos, Theo, Namik, Asim and the pizza chef in the front/side pool snack bar, Nikolita behind reception, the incredible Carina from animation, and of course, you too, Mr Manager..

I stayed at the hotel for 10 nights last week with my mum, auntie, and 82 year old nan, for my 30th birthday. We all had a lovely time and would stay here again.

Hotel was clean and tidy - as were our rooms. Throughout our stay. Any issue whatsoever, you just need to report it to, or call reception. It will be sorted out straight away. The beds were comfy. Air con - we had no issues. As usual and quite rightly so, the air con won’t work if you have the balcony door open, or let you leave it on all day, when you’re not there. The outdated hair dryers are the same on most of the island, just take your own! Beach - we always go to Lindos or faliraki for the day.

Food - We never had an issue with the food, it was nice, always plenty of options for both breakfast & dinner. My mum is a very fussy eater, but she too enjoyed the food, always found something. My nanna and aunt loved it. For lunch I tended to go to the delicious Greek corner - theo the superstar, above the snack bar, by the main pool for my lunch, whilst my nan preferred the restaurant for lunch. We tended to go for dinner around 8pm as it was quieter, and fresh, hot, food would be coming out again. Lovely snacks at both snack bars, especially the pizza at the front/side pool bar. Desserts were nice and different mix. I wasn’t a fan of the ice creams but my nan and aunt loved them. Drinks - I found the all inclusive cocktails to be absolutely fine, good range/standard list, local equivalents to rums, gin and vodka were fine too), not sure what the previous reviews are about - premium brands and Prosecco are always extra. Although tea and coffee were only included at breakfast and lunch. My mum said the beer was okay, we all agreed that the wine wasn’t a goer.

Hotel provides everyone with a refillable bottle for their stay. There are 3 refillable water stations to the best of my knowledge, and the hotel tries its best to encourage recycling. The hotel shop is cheaper for some things, dearer for others. Just have to have a mooch about. Very lovely ladies and helpful. Ordered my tobacco and cigarettes in for me.

Con - All inclusive does end at 11pm.. (However, the bar stays open until late, and there is a supermarket next door.. plus double deuce, and other bars and restaurants within walking distance, or cab to faliraki).

Pools/loungers - Never had an issue getting a bed. Even when we got up late some days, (latest being 9:30/10am), always found spares stacked up. Okay - might not be right by the pool every day, but so what… there is the big main pool where animation is, plus the kids pool, another slimline pool, and a pool at the front/side, which is lovely and quiet. All were always clean. And hotel allows inflatables, which made a nice change.

Massage tent - I had two massages - one with each lady, and my aunt and mum also had what they said were wonderful massages. Mine was divine, and spot on time wise. And more than reasonably priced.

I received a delicious cake on my birthday, twice! From Anita in the restaurant - with a lovely birthday table for us, and in my room from Ixan. Plus, the hotel kindly let my mum decorate our 3/4 sunbeds with a banner and balloons for my 30th.

Cons: One very small lift in the main building. Only one proper accessible toilet; which was in the main restaurant, over at the back/side, and the door didn’t have a lock - No rails or raised seats in the rooms. However, we stayed here as my Nan can no longer get in/climb over a bath - this is one of the few hotels with a walk in shower - important to say that the staff did go out of their way to accommodate my Nan and help her.

Wonderful time. Wonderful memories...

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avatar
2.0
8w

Absolutely Not a 4-Star Hotel – More Like a Barely-Passing 3-Star at Best

ROOM Let’s get one thing straight: the rooms are not 4-star standard. They’re average at best. Housekeeping does the bare minimum — they make the bed and change towels, but that’s about it. Floors didn’t see a mop or broom all week, and the tea/coffee station was inconsistently stocked. One day you’d get coffee but no sugar, the next sugar but no milk — like playing roulette with your morning brew. The wardrobe is decently sized, but there’s very limited storage elsewhere. The bathroom? Tiny. Laughably small. Two people getting ready at once is basically a wrestling match. The bed was comfortable but slid away from the wall every time we moved — ridiculous. Pillows were overly stuffed, so stick to one unless you like neck pain. Fridge doesn’t get remotely cold — useless if you’ve got medication to store. The refillable water bottle they provide? Covered in black mold around the seal. Took one sip, tasted it instantly, and shoved it back in the fridge, untouched for the rest of the stay. Bring your own bottle if you value your health. The balcony had a decent sea view, but the furniture was cheap and flimsy. Worst part? We weren’t told that evening entertainment is hosted right under the sea-view rooms — so forget getting to sleep early. If rest is your goal, book a pool-view or swim-up room instead.

FOOD Mediocre. Acceptable at the start of our stay, but it nosedived hard by the end. Breakfast and lunch became painfully repetitive — salad and pasta every day unless you want overcooked, dried-out meat. The pizza? Cold and completely flavorless. Desserts? Basically cream in various shapes. Restaurant staff were lovely — efficient and kind. Sadly, that’s more than I can say for most of the other staff. One guy at the pizza bar stood out for all the wrong reasons. Rude, aggressive, and honestly pathetic. He shouted at me — in Greek — for picking up the “wrong” piece of cardboard for the pizza, even though they’re both the same. Then I heard him make a disgusting sexist comment to a woman ahead of me. That man needs to be disciplined or fired. I didn’t bother complaining — the general attitude among staff was so indifferent, I doubt anyone would’ve cared. The grill station, thankfully, was a highlight. The woman running it was quiet but kind — she actually deserved the tips we gave.

BAR Drinks were decent. All-inclusive options were solid, and paid cocktails were affordable and tasty. Coffee? Not great, but manageable. Staff? A mixed bag. One young guy at the Naturalis Bar was polite and professional. Lobby bar guys were fine too. But then there’s the female bartender who literally shouted “I don’t understand” at my partner on day one. Great welcome. Half the staff seemed more interested in scrolling their phones than doing their jobs, and when you did ask for a drink, they acted like it was the biggest inconvenience in the world. If you hate serving people, maybe hospitality isn’t for you.

POOLS The pools are clean — I’ll give them that. But people shamelessly reserve loungers at 6 AM, despite signs saying not to. Of course, the hotel does nothing to enforce it. By 9 AM, good luck finding a spot near the main or front pools. The infinity pool still had space, but the water is freezing — borderline unusable. There was one massive family that took over every lounger by the infinity pool one morning — all 12 of them. Not the hotel’s fault, but the staff could have intervened. If you're coming with kids, the main pool is fine. If you're an adult trying to relax, stick to the infinity pool — assuming you can actually find a seat.

FINAL THOUGHTS We paid over £3,000 for this trip, and it was absolutely not worth it. The hotel is a massive letdown — disorganized, poorly managed, and lacking any real hospitality. Aside from a few kind individuals, the staff were apathetic, rude, or just straight-up unprofessional. I wouldn’t come back even if it was free. Save your money — and your patience — and book literally...

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3.0
21w

I am not sure this is the 4 star hotel we were sold. Some may like it but unfortunately due to the experience on the first night we will not be returning. We had a room change due to problems with our first room. However, this room change was thanks to our TUI rep Ibrahim who spoke to reception to resolve our issue. We checked in and found the room to be extremely dirty (blood smeared on the matress, dirty shower and some unidentified stains on the curtains) we had also requested a higher up room and got a room on the bottom floor. I completely understand that not all requests can be acted on but being given the bottom floor was surely not the only option? As soon as we got in the room and saw the issues I went back to reception who suddenly told me they couldn't understand me. There was a man behind reception (never saw him again) who was so rude and very aggressive due to us having an issue. Ultimately no resolution and by 1am we were told its that room or no room and come back tomorrow when they will try to resolve. I didn't sleep well that night as felt my skin crawling knowing how dirty the room was. Next day we were told there was no resolution and again it's that room or no room and try again each day. Knowing this was going to be a recurring theme we spoke to the Tui rep Ibrahim who went and spoke to the reception. Like magic they now had a room available! I think reception need to do more for situations like this as it really did feel like pulling teeth and I couldn't have spent another night in that room I would have rather gone home it was that bad. Was an awful start to the holiday. Moved room and this time the bed was clean so it was a massive relief, the curtains also stained so maybe something they need to look at cleaning. We did get an upgrade as an apology but this felt like it was the doing of Tui as opposed to a gesture of the hotel who didn't want to move us in the first place. Food Snack bar near the main pool was okay but nothing special. The lady in there was always pleasant but the chips etc were always cold, even if you get there when it first opens they were cold which was a shame. The pizza corner in terms of food was amazing the Pizzas were gorgeous but... the man working there was very rude and made inappropriate sexist comments and in the end my partner got my pizza so I didn't need to go near him. I will also say the pizza was amazing but ran out quickly and weren't replenished quickly so a lot of the time it was empty, which is a shame as we would have liked more. The restaurant was amazing I couldn't fault it at all. The chicken wings on Mexican night and the Chinese night in particular were amazing. The staff in there were very attentive and polite couldn't speak highly enough of them. The main restaurant is the best part of this hotel! Other bits of note -Maintenance man absolutely lovely and very helpful as needed safe opened twice but was no bother for him. He also fixed our air con very quickly when it started throwing ice out. If you have issues here and travelled with Tui contact your rep, Ibrahim is an asset to Tui! The lift is tiny, you can fit two maybe three at once and the door slams shut on people (me and my partner both victims of this and seen many others almost knocked over by it). The fridge in the room wasn't very cold so just a note for anyone with medication that needs to be kept cool it's not the best facilities for them. The parasols are soooo hard to put up, it seems to take two. The staff were good at helping when they saw someone struggling but not ideal to struggle with this if you're on your own. Luckily the drinks aren't strong or I'd...

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