Hostel La Quinta — Hotel in Sacatepéquez

I was traveling with a group of 9 people, we had 5 single rooms and 2 double rooms. We checked in late Wednesday night with no problems. The next day after breakfast we went out to explore Antigua, beautiful city, we returned after 3 hours to discover someone entered my room (room 17) and stole $200 USD from my bag. This is especially troubling because the rooms have no windows outside and the door was locked so it had to be someone with a key. When we confronted the management about the theft they said they would view the security footage from the cameras on the premesis. Later that evening the lady at the front desk informed us that the manager didn’t see anyone entering the room, we asked to speak with the manager again and she said he didn’t want to talk about it. So we went to the police and filed a report. Later when the manager found out we spoke with the police he got upset and threatened to kick everyone out. Very unprofessional. Don’t stay here unless you want your...

I was traveling with a group of 9 people, we had 5 single rooms and 2 double rooms. We checked in late Wednesday night with no problems. The next day after breakfast we went out to explore Antigua, beautiful city, we returned after 3 hours to discover someone entered my room (room 17) and stole $200 USD from my bag. This is especially troubling because the rooms have no windows outside and the door was locked so it had to be someone with a key. When we confronted the management about the theft they said they would view the security footage from the cameras on the premesis. Later that evening the lady at the front desk informed us that the manager didn’t see anyone entering the room, we asked to speak with the manager again and she said he didn’t want to talk about it. So we went to the police and filed a report. Later when the manager found out we spoke with the police he got upset and threatened to kick everyone out. Very unprofessional. Don’t stay here unless you want your...

I stayed here last night and it was one of the worst sleeps I've had in Guatemala. The bed was not very comfortable and the room was tiny and not very clean (mould in all of the corners). My fiancé was away the night I stayed and planned to join me the next night, however they wanted to charge me double when he joined for the exact same room... I was also the only person in the entire place which I didn't realize until the evening which was kind of creepy. It wasn't the worst hostel I've stayed in however you can definitely find better hostels in Antigua for the same price and...