Hotel Ray Palace — Hotel in Puri

Worst Review for Rai Palace Hotel

Manager's Behavior: The manager was unbelievably rude and unprofessional. Any issue we raised was met with arrogance and a complete lack of willingness to help. Instead of resolving problems, he made us feel like we were a burden.

Room Service: The room service was atrociously slow. Our orders were either delayed by hours or completely ignored. When the food finally arrived, it was cold and tasted stale.

Cleanliness and Maintenance: The rooms were dirty and poorly maintained. The bedsheets had stains, and the bathroom smelled awful. Basic amenities like towels and toiletries were missing, and repeated requests were ignored.

Staff Attitude: Apart from the manager, the rest of the staff seemed uninterested in helping guests. Requests for assistance were met with blank stares or outright neglect.

Overall Experience: Staying at Rai Palace was one of the worst experiences I’ve ever had. The combination of a rude manager, terrible service, and lack of cleanliness makes it a place to avoid at all costs.

Verdict: Rai Palace doesn’t deserve even one star. Save yourself the frustration and choose a...

Disappointing Stay – Not Worth It I booked a room on March 4, 2025, for a four-day stay from 06/03/24 to 10/03/25 and paid an advance of ₹500. Upon arrival, I was told that the entire four-day rent had to be paid upfront, which felt misleading. If this policy had been mentioned earlier, I wouldn’t have booked the room or paid the advance.

Rooms The cleanliness was average—not too dirty, but not spotless either. However, the biggest issue was the cockroach infestation. I spotted three cockroaches in my room and bathroom, and even the hallways had them.

Service Room cleaning was not done daily unless specifically requested. Even after reminding them, only the room was cleaned, while the hallway remained uncleaned for three days.

Location The hotel is far from the beach. The owner suggested a shortcut, but even with that, it took around 10 minutes to walk to the beach and 5 minutes to reach Sawgodwar Market.

Overall A disappointing experience. If possible, consider increasing your stay budget by ₹100–₹200 per day and you can find a lot cleaner hotel closer to the beach. However, if you’re on an extremely tight budget and don’t mind cockroaches or a bit of walking, this place might...

This is the worst hotel I have ever seen in the world, never book this hotel. There is no facility for gesyor, lift, and the location of the hotel is very bad . No facilities of towels, bath shop, hot water and blankets. Its entrance is very dirty. No food facility in the hotel and also in the surrounding area. The manager and owner of the hotel both are fake and non cooperative. Never book this hotel in advance they will never return your money. The beach area is so far from the hotel. My hearty suggestion to everyone is never go to this hotel. In my openion it's star rating should be...