The staff of the hotel is friendly. Location is pretty good - 10-15 min. walking to majority of attractions.
Nothing in this hotel works properly. You can see it already with constant issues with front doors that have to be unlocked by receptionist. Still they do not operate properly and each guest has a problem. First night when leaving hotel, we've asked for water glasses and toilet paper (they don't leave additional in the room). We were back 5 hours later and it was not delivered. We had also issues with our room doors and during the night toilet flush broke and was making a continuous noise. Our room was changed. In the new room water drain both in sink and shower were not working properly and it was not fixed by our departure 2 days later. In both rooms doors are not tight, so you can hear everything from the corridor and wind literally whistles under the doors. On top we had a lot of dust in our room (photo). Breakfast is also quite poor, as products are not refilled on time, so majority of items are simply missing. They are also not fresh, e.g. the cake and quiche that were served first day, were also served day after (half of it) and still day later (few pieces on a smaller plate). Reporting all that to reception we didn't receive any discount or even small bottle of wine...
Read moreI recently had the pleasure of staying at Hotel Centrum during my visit to Catania, Italy, and I wanted to share my thoughts about the experience. Upon arrival, I was greeted by a warm and friendly English-speaking staff that made the check-in process smooth and hassle-free. The hotel's location is quite convenient, near the old town, making it convenient to explore many historical sites, creating a memorable experience. The room I stayed in was clean and adequately furnished, providing a comfortable space to rest after a day of exploring the city. The bed was cozy, and the amenities in the room met my needs. The housekeeping staff did a commendable job in maintaining cleanliness throughout my stay. The room also offered a small balcony, offering a view of Catania rooftops or the street below. The breakfast offered a variety of delicious options, providing a great start to each day. I also appreciated the assistance in arranging transportation to and from the airport (a paid service). In conclusion, Hotel Centrum is a decent choice for those seeking a comfortable stay in Catania. It offers friendly service and a convenient location (with great Wi-Fi all around, I forgot to mention). I will certainly return to this hotel during my next...
Read moreThe location of Hotel Centrum is truly unbeatable. It offers easy access to all the major attractions, shops, and restaurants in the city. Whether you're a first-time visitor or a frequent traveler to Catania, you'll appreciate the convenience of being able to explore the city on foot. The room was impeccably clean, and the comfortable bed ensured a restful night's sleep after a long day of sightseeing. One of the highlights of my stay at Hotel Centrum was the exceptional service provided by the staff. From the front desk to the housekeeping team, everyone was incredibly friendly, professional, and always ready to assist with any inquiries or requests. They went above and beyond to ensure that my stay was nothing short of perfect. The breakfast buffet offered a wide variety of options and fresh coffee, It was a great way to start the day, and the attentive staff made sure that everything was well stocked and maintained. In terms of value for money, Hotel Centrum exceeded my expectations. from the hotel we also commuted by bus to Taormina and Syracuse which is short , smooth and affordable drive that takes you to the center of each city, 10 min walk from...
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