Lucana Rooftop — Hotel in Matera

We definitely do not recommend this place, the host is very rude, texting me at 10 p.m. telling me to cancel our arrival and cancel the reservation, claiming that the price was too low, and I immediately say that I will pay an additional 50 euros, that the reservation has already been paid in full by the host of the apartment. Despite my attempts to resolve the situation, he does not agree. We warn others because not everyone is welcome, as you can see, if you don't want to be harassed by messages on WhatsApp and booking, I advise you to let it go. This gentleman spoiled my view of Italian...

The owner of this place, unfortunately, has a very negative attitude towards guests, this is the first time I have encountered this behavior and I hope it will be the last. The gentleman says definitely that we should not come, even though the reservation is via booking... and everything has been confirmed and paid for. There are other beautiful places. where we can stay, not here, where they don't want us. We don't...

La cortesia del proprietario è difficile da trovare. Mi ha assistito nelle esigenze. Essendo in due famiglie abbiamo soggiornato benissimo avendo anche un terrazzo cominciante (visto il periodo purtroppo non sfruttato a pieno ma veramente bello). Posizione centralissima vicino a tutto il necessario. La bottiglia di prosecco nel frigobar è una chicca e denota la volontà di soddisfare il cliente..bravo...