Hotel Giuggioli — Hotel in Rome

We found the dirty carpet with 1 big stain. The carpet seemed to be not vacuumed. We had the view to the background of building. Reception staff was ok, but not smiley so during the check/in we thought that we are not much welcome. Breakfast starts from 7.30 AM which was very late for us because of our visit to Vatican in early morning. We wanted to avoid to long queues of tourists into Vatican. We recommend to the hotel for 6.00 AM to starting the breakfast if possible. The breakfast was too small. It was only 1 sweet baguette, 1 butter, 1 small pack of biscuit and glass of poor sirup juice. Also we could ask for 1 coffee. On the 2nd morning the other guests (Italians) woke up us very early about 7 AM. They stayed in many rooms on our floor. It was a big family and all were very loud.||Hotel is situated on the quiet street, only 10 minutes to St.Peter´s square which was our priority for the stay and visit in Vatican. Hotel rooms are situated on the 1st floor of building. The other floors belong to other hotel or some private customers. The room was small, but nice and comfortable. We were happy with canopy over the bed. The TV had only Italian channels. In the wardrobe it was a safe and some hangers, blanket and 1 extra pillow. The quality of bed was good. We slept well. The wifi speed was excellent in the room. The bathroom was very small, but everything was ok. The reception was open 24 hours a day which was good. For opening the room door we used card and for the main entrance of the hotel we got 2...

We booked for 2 night on b.com. When we arrived I felt like we aren't welcome in this hotel. Receptionist was extremely rude!!!!! No hello, no smile, nothing! Just angry face!!! I'm working as well at hotel and I really know about service, but this one was really bad!!! She gave us super small room, with extra small bathroom, carpet was burned, cover as well. No minibar, nothing at all! When we asked her,she said " what do u want in this price ?" and she was talking loudly with us, really rude . It seems like no one loves her and that's why she's so angry and unhappy. She humiliated us! And then I told her to change her voice tone, cause isn't service at all, she screamed and said " now I'm leaving" !!! |After she called someone, and also b.com for cancellation. Finally we leaved that place. |It was the worst experience ever! |I'm repeating!!! Isn't just about room,It's about her, that she was disaster and disrespectful !!! |Totally not recommended!!! I really don't know why this type of "people" are working in hospitality!!!!!! |P.s. By the way! In the same price we found good hotel with great receptionist!!! P.p.s more city center!!!!|P.p.p.s yes, I know Italian! For her information when she was talking in Italian!!! And yes, I can't write review on b.com , but...

Hotel located near Vatican City and easy to travel downtown of Rome. Walking distance to many tourist attraction area. Hotel itself is pretty old but there are some rooms that renovated but I personally did not get to stay there. Room that we stayed are on 4th floor and there are 6 rooms together.all of them looks similar and looks very 60s but rooms are clean and house keepers do best of their effort to keep clean. 1 of the best budget hotel for tidiness. Only things that I personally think that annoys me is Internet and air conditioning. Both of them need some upgrade immediately. Wi-Fi stops when raining and users over crowded. Air conditioner is OK but it old and placed at very bad position. To be able to chill down took more than an hour. Breakfast is minimal but help you until you find proper meal. I recommend if anyone have buget and clean room in mind,plus near to all tourist destination is huge help. By the way, elevator of hotel is a...