The police came at 12am because the building manager was screaming at some other guests. They disturbed our sleep to ask us what our opinion was, and talked loudly next door until 3am. Completely unacceptable and frankly scary. The booking manager refused to accept responsibility and isn't cooperating in refunding us for a ruined night's sleep and the loss of half the next day. The rooms are poorly equipped; no mirror, no dustbin, dirty, and the walls are falling apart. The whole house is falling to pieces and isn't kept clean at all. There is a way to do a traditional guest house with all the cute antiquated decor but letting the place fall into ruin is not the way to do it. They charged is extra to use the shower facilities so beware of the hidden charges. The bathroom smells like a public toilet and the floor is sticky. If I could give 0 stars I honestly would. The facilities they charged extra for are relatively nice, and the view is ok. But please don't come here. You'll have to deal with screaming matches between the staff and guests and police disturbing your sleep. Worst AirBnB I have...
Read moreAll of the trappings of an expensive ryokan for 1/6th the price and without any of the fuss.
I don't understand why this hostel has such low reviews. But it is a hostel, not a hotel. If you're someone who doesn't like to be babied or stifled by ryokan staff, this place is a hidden diamond. It has the best parts of a ryokan: The building itself is over 100 years old, with that wonderful antique wood smell and traditional design. The outdoor onsen is simple but archetypal, and from rooms to kitchens to the patio/garden, everything is clean and well-maintained. The rooms have traditional beds and are surprisingly spacious including a mini-fridge and sink.
The check-in process is a little convoluted, but no one will bother you during your stay. I really recommend this place if you're not interested in the futon and washoku of a ryokan, but still want a taste of the traditional experience. You should give Atami...
Read moreこんなに悪いホテルに泊まったことはありません。 スタッフの態度はとても悪く、いくつか質問しましたが、彼らの態度は非常に悪かったです。駐車場があり、停められなかった場合でも返金されず、来宮駅からは歩いて行かなければならず、上り下りがあり非常に面倒でした。 キルトはカビが生えているだけでなく、濡れていて、タバコの吸い殻で焦げた穴が開いていました。スタッフは交換を拒否しました。 温泉は一つしかなく、とても狭くて貧弱です。 一番怖かったのは、温泉に浸かっていると、スタッフがノックもせずに部屋に入ってきたことです。臭いがあり、遮音性が非常に低く、隣で何が起こっているかがはっきりと聞こえるので、まったく眠れません。 タオル、バスローブなどはすべて余分で、これは私が30年間に宿泊した中で最悪のホテルです。 留まらないで! ! !I have never stayed in such a bad hotel. The location is hard to find. The staff's attitude is very bad. They are not good at Japanese and English. They are very bad after asking a few questions. I reserved a parking space, but they didn't let me park and didn't refund the money. As a result, I had to walk from Kinomiya Station, uphill and downhill, which was very troublesome. The quilt was not only moldy, but also wet, and there were holes burned by cigarette butts. The staff refused to change it. There is only one hot spring, which is very small and poor. The bathroom is hot and cold. The most terrifying thing is that when I was taking a hot spring bath, the staff came in without knocking. The room was full of stench and the sound insulation was also very poor. I could hear what the neighbors were doing clearly and couldn't sleep at all. Towels, bathrobes, etc. have to be paid extra. This is the worst hotel I have stayed in in 30 years. Don't stay here!!!从来没住过这么差的酒店,位置很难找,从工作人员态度非常差,日语和英语都不好,问了几个问题态度就很差,而且我预约了停车位,不让我停就算了还不退钱,导致我只能从来宫站走过去,要上坡下坡,很麻烦。被子不仅发霉,还湿湿的,还有烟头烫的洞,让工作人员换一个也不肯。温泉就只有一间,而且很小很差,浴室忽冷忽热,最恐怖的是,泡温泉的时候工作人员竟然不敲门就直接进来了,房间弥漫着一股臭味,隔音也很差,隔壁在干什么都能听的一清二楚,根本睡不着。毛巾,浴袍等都要额外付款,这是我三十年来住过最差的酒店。千万别住!!!從來沒住過這麼差的飯店,位置很難找,從工作人員態度非常差,日語和英語都不好,問了幾個問題態度就很差,而且我預約了停車位,不讓我停就算 了還不退錢,導致我只能從來宮站走過去,要上坡下坡,很麻煩。 被子不只發黴,還濕濕的,還有煙頭燙的洞,讓工作人員換一個也不肯。 溫泉只有一間,而且很小很差,浴室忽冷忽熱,最恐怖的是,泡溫泉的時候工作人員竟然不敲門就直接進來了,房間瀰漫著一股臭味,隔音也很差 ,隔壁在幹嘛都能聽的一清二楚,根本睡不著。 毛巾,浴袍等都要額外付款,這是我三十年來住過最糟的飯店。 千萬別住! ! !이렇게 나쁜 호텔에 묵어본 적이 없습니다. 직원의 태도가 매우 나쁩니다. 일본어와 영어도 좋지 않습니다. 게다가 예약도 매우 나빴습니다. 주차공간도 있고, 주차를 못하더라도 돈이 환불되지 않아서 라이미야역에서 걸어가야했는데 오르막길과 내리막길을 오가야해서 너무 번거로웠어요. 이불은 곰팡이가 핀 것뿐만 아니라 젖어 있었고, 담배꽁초로 인해 구멍이 났습니다. 직원이 교체를 거부했습니다. 온천이 하나밖에 없고 아주 작고 열악합니다. 가장 무서운 점은 온천에 몸을 담그고 있을 때 직원들이 노크도 없이 바로 들어왔다는 것입니다. 냄새도 나고 방음도 너무 약하고, 옆집에서 무슨 소리가 들리는지 또렷이 들려 잠을 잘 수 없습니다. 수건, 목욕 가운 등은 모두 추가 요금이며 이것은 제가 30년 동안 머물렀던 최악의 호텔입니다. ...
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