Pros - great location, great service, nice room||Con - room was too hot, paper napkin/oshibori||||This is billed as luxury hotel and for the most part it lives up to it. The staff was very professional and helpful. The rooms were large and with nice furniture and toiletries. The hotel even has a special butlers cubicle where if you wanted room service or extra pillows and what nots, they will just place it in a locked cabinet from the outside of your room and you can open the cabinet from inside and retrieve the items, minimizing physical contact or if you just can't be bothered to put on make-up or clothes.. lol... ||||The room comes with a mini fridge with free beverages. And the welcome treat was also delicious, green tea mochi. Our room came with private outside onsen/bathtub. Other rooms even comes with a hammock, I assume those are on the first floor. But the 2nd floor has a better view.||||The hotel does also come with a public onsen in a separate building. The onsen has a sauna and 2 onsens, one inside and one outside (rotemburo). The mens side and the women's side alternate so that the guest can experience 4 different tubs all together and 2 different sceneries. Right outside the entrance to the onsens there are 2 mini fridges, one filled with drinks and the other filled with sherbert, all free of course. ||||The downside when we were there was the air conditioner controls. We didn't have access/rights to change from heating to cooling. The thing was only set for heating so the room was too hot. Luckily we were on the second floor so I slept with the door to the patio partially open with the extra beddings/paddings that were in the room. ||||The other downside came during meal time. Yes there was the pandemic but, the hotel still provided us with regular table cloth napkins (great). But the oshibori (wet towel) was on of those disposable paper napkin that you would get from JR train. And yes they replaced it once during the meal but it took away from the grandness of the hotel. Other hotel do provide warm, wet oshibori. Some come in plastic that you unwrap yourself and others come unwrapped on a plate. ||||Overall the experience was nice. Would I we try them again? Probably but hopefully the 2 cons are...
Read morePros - great location, great service, nice room||Con - room was too hot, paper napkin/oshibori||||This is billed as luxury hotel and for the most part it lives up to it. The staff was very professional and helpful. The rooms were large and with nice furniture and toiletries. The hotel even has a special butlers cubicle where if you wanted room service or extra pillows and what nots, they will just place it in a locked cabinet from the outside of your room and you can open the cabinet from inside and retrieve the items, minimizing physical contact or if you just can't be bothered to put on make-up or clothes.. lol... ||||The room comes with a mini fridge with free beverages. And the welcome treat was also delicious, green tea mochi. Our room came with private outside onsen/bathtub. Other rooms even comes with a hammock, I assume those are on the first floor. But the 2nd floor has a better view.||||The hotel does also come with a public onsen in a separate building. The onsen has a sauna and 2 onsens, one inside and one outside (rotemburo). The mens side and the women's side alternate so that the guest can experience 4 different tubs all together and 2 different sceneries. Right outside the entrance to the onsens there are 2 mini fridges, one filled with drinks and the other filled with sherbert, all free of course. ||||The downside when we were there was the air conditioner controls. We didn't have access/rights to change from heating to cooling. The thing was only set for heating so the room was too hot. Luckily we were on the second floor so I slept with the door to the patio partially open with the extra beddings/paddings that were in the room. ||||The other downside came during meal time. Yes there was the pandemic but, the hotel still provided us with regular table cloth napkins (great). But the oshibori (wet towel) was on of those disposable paper napkin that you would get from JR train. And yes they replaced it once during the meal but it took away from the grandness of the hotel. Other hotel do provide warm, wet oshibori. Some come in plastic that you unwrap yourself and others come unwrapped on a plate. ||||Overall the experience was nice. Would I we try them again? Probably but hopefully the 2 cons are...
Read moreWe arrived in sweltering heat to receive a warm welcome from the staff. They have a small but well organised foyer with a corner filled with local products - snacks and souvenirs, attractively arranged. A comfortable space for check-ins and outs.||||The room was exactly as we saw it in the photos on their web-site. Colour schemes were relaxing. The room was so cool we had to readjust the air-conditioning! What a relief. Well laid-out room with all the expected amenities of a ryokan. The toilet area was a bit small but adequate. The separate wash basin area, shower space and the private onsen bath was excellent.||||My companion tried their western breakfast and it was such a nice surprise. Many other ryokans offer a "kaiseki" style western breakfast which were mostly dissatisfying. The chef actually offers a decent size omelette with real sausages and the toast was still warm when it arrived (a rare occurrence). My Japanese breakfast was just right - tasty without being huge or cumbersome.||||Dinner was an absolute delight and their wine list was better than expected. Aside from the wine list, they also offer a simple drinks list to go with Kaiseki.||||We basically stayed at the ryokan without venturing out for 2 days. The public baths were very attractive whenever we felt like some company. The private bath in our room was good for a one-person soak - not really sufficient space for 2.||||Housekeeping was efficient and all staff members contribute a great deal to making us feel comfortable. Everyone was a valued customer.||||I would recommend this ryokan to those who have already had the Japanese ryokan experience. To those who wish for a quiet space for a couple of days, there are few...
Read more