Liked · The view of the room and the space of the room was nice and up to expectations. The dining area's view was also magnificent to see the view of the ocean.||Disliked · 1. Check in Staff insisted NO ENGLISH, which is fine (but no maps, brochures or options in english). They provided time options for meals, but when we asked to change, they said 'not allowed' or 'cannot guarantee' nor can they express what they tried to say, and left us hanging with no answer. Overall the staff was not friendly about this in helping us out.|2. We ordered a DELUXE dinner menu, but food quality was below average (which is very rare in Japan standard), but definitely not worth the money. Also, in case u ordered the DELUXE menu it is pretty much the 'exact same' dish on the second day (unlike other hotels with a slight variation). However, the main concern was food quality was quite poor.|3. Photos of public bath (women's) did not meet expectations. The bath is extremely small, it was a small round tub already crowded with 6 women in it to a point we were sitting side by side (like on the train)! Even though we paid for 2 nights, we ended up skipping the public bath the second night....it was...
Read moreThe good :||The lobby was huge. There were even UFO machines an a gift shop present. ||||The onsens where in the basement, easily accessible. There was an outdoor area and it was just fantastic sitting there in the winter and relaxing. ||||Parking was right in front of the hotel. ||||The room included a nice large tub for as a personal onsen experience. The water filling system was fully automatic and controlled by an electronic panel just above the tub. Very futuristic include in an otherwise more traditional room. There were 2 single beds with a tatami living area where 2 more futons can be place. The room was definitely large enough to fit 4. ||||Awesome views from the balcony of Atami and the seaside. ||||The bad:||The location is a bit off from the station. Thankfully the hotel provides feeder buses from the door step. Made a mistake to going to the sister hotel and had to drive a big round to get to the right place. Best to confirm on the GPS before setting off. ||||The room was a bit traditional and the toilet was separated from the bath. The furnishings were a little dated....
Read moreHave stayed here many times. Sometimes for short period of two or three days and enjoyed restaurant dining, sometimes one to two weeks and had room with kitchen.||Restaurant food is excellent. Always well prepared and presented. Service is wonderful. Staff are very friendly and helpful.||Rooms with kitchen are well equipped. ||The views from the balconies are amazing. Sunrise can be viewed and always great to watch the fireworks.||The hotel is at the top of a very steep hill. Most days we walk into town and sometimes look around Atami. Some days we use the Rail Pass to explore Japan. A taxi ride from the train station to the hotel is about US$15-20 and the bus US$3 ( approximately).||We usually walk up the hill for the exercise.||The onsen is very nice.||I like this hotel very much. It would be nice if Wi-Fi was available in the rooms. At the moment free Wi-Fi in the lobby only.||Will be returning in September which will be my 4th or 5th visit. I think that says how satisfied I am with my favourite...
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