Quintessa Hotel Kagoshima Tenmonkan Relax&Sleep — Hotel in Kagoshima

The hotel is decent, and I stayed for over 7 nights. While I am a low-maintenance traveler, one thing I really value at a hotel is fresh towels. I requested 2 sets of towels, but the staff left me a note stating they only provide 1 set per person and would charge 300 JPY for additional towels.

Additionally, the hotel only cleans rooms for guests staying longer than 4 days, which I understand as a cost-saving measure. However, being so strict about providing a basic item like towels felt excessive. There were also no bottled water, minimal amenities, and no housekeeping during my stay. I can overlook these limitations, but an extra set of towels shouldn’t feel like an unreasonable request at a hotel.

Hospitality, in my opinion, is about meeting reasonable guest expectations, and this felt like an area where the...

Terrible stay! Luckily, I was only here for one night. The room is extremely small; you can’t even open your luggage. Mineral water is not provided in the room. The toilet is dirty with a lot of stains on the shower tap. The room faces the car park, so you can hear engine sounds and traffic lights as well. Additionally, you can hear the neighbors screaming and chatting. The entrance and lobby are very small and there are no staff members to assist you. Only one elevator is available for entire hotel if you’re hurry or lift not function. Big problem. Overall I absolutely do not recommend this hotel to anyone interested in...

The location is amazing. It is literally IN TRNMONKAN, across the street is the tram station that will take you to Kagoshima station and other places as well of course. Along the street is the bus station, it’s very very convenient. However, since it’s next to the tram station it can be slightly noisy but if you bring an earplug that should cancel the boise from the train. The room is small but good enough for a solo traveller like me. There’s no staff to attend you. Everything is self service. You check in and check out using the check in machine. It’s very convenient! Instructions are clear and straightforward. Enjoyed...