HOTEL CUORE京都 — Hotel in Kyoto

We booked this place through airbnb. It has a good location and rooms are clean. Downfall is that the rooms are extremely SMALL, service is below par and equipment was faulty. Also if u book through airbnb they will charge you additional ¥1000/person at checkin. The staff is very young and seemingly inexperienced. They dont speak any English. We booked a total of 5 nights. We were told that they only clean the room after 3nights. After our 3rd night i asked if they can come freshen up our room, they informed me it was going to be a ¥2000 charge. SMH! Rip off pricing! We declined obviously. On the second night, our ac stopped working…at night there are no workers, so i asked the front desk the next day. They said they had reset it and it should work. It didnt.. they wouldn’t take my offer to come to the room to fix it.. obviously they didnt know how.. so we just opened...

The hotel is conveniently located close to the shijo omiya bus stop (covered by JR line) as well as a subway station. However, its little hard to find using google maps, which takes you right to a parking garage. Taking a taxi from the kyoto station will costs roughly around 1500yen. Alternatively, you could take a JR bus(JR pass holders) or many other kyoto city buses. It is well connected.

The checking in/ out process was very efficient. The rooms were bigger than with very fluffy pillows and soft comforters, a desk and water boiler. The bathroom had all the amneties.

7 eleven, daiso, mac donald's and many restaurants are all at walking distance from the hotel. The hotel offers decent freshly made breakfast and good coffee at a reasonable price.

I would choose this place again if I were...

They did not provide bottled water, nor did they offer bed sheet changes for stays under three nights. Upon checking in, my partner and I requested two room keys. The receptionist, who was absent from the counter, informed us that only one key was available. This was particularly inconvenient! As their public bath was closed, I visited a nearby onsen. Upon my return, my wife already fell asleep. So I had to knock on the door and call her to open the door for me. Additionally, the bar/cafe was undergoing renovation. Lucky for them, the location is situated opposite a superb udon restaurant in a secluded alley. However, considering the price and amenities, I would recommend alternatives such as APA, First Cabin, or Daiwa Roynet. Don’t waste...