Mulan Stay 嵯峨嵐山 — Hotel in Kyoto

WARNING. Do NOT book this hotel as a foreigner. Do NOT book this hotel last minute.

This is an unstaffed establishment with a code required to retrieve a key. I booked a room the evening-of of the stay and arrived at the hotel to find out I could not check in.

The hotel did not provide any check in instructions via email. As a foreigner, I did not have a working phone number to contact them. My only method of contact was via the booking agency and they did not reply for 1 hour!

Of course, I had already booked elsewhere at that point. Not waiting 1 hour in an alley with nobody in it. Even had they responded promptly, their check in process seemed not well thought out. They requested my passport and information via IM. Clearly not efficient and not a normal hotel experience.

Now I have to deal with the credit...

Since my guesthouse was fully booked, I recommended my friends to this newly opened guesthouse. My friend said the stay was very comfortable, the place is newly reformed , and it’s very close to Arashiyama. There are also many delicious restaurants nearby. The host speaks English, Japanese, and Chinese, so communication...

C’était génial comme expérience, l’ambiance, la placement sont parfait! L’hôtel est avec un style classique japonais, tout est nouveau et bien propre. Une voyage remarquable ! Nous avons réserver encore la...