Richmond Hotel Nagoya Nayabashi — Hotel in Nagoya

We were here at the end of March. Our hotel stay was pleasant and comfortable. The room was a bit small for two people, but in my experience, this is typical of hotels in Japan.

Bath essentials and a hair dryer were provided in the room. There was conveniently also a multi-port charging cable. A self-serve toiletries station was in the lobby, containing a great array of useful items one could easily forget to bring on a trip. The little sachets of skincare products came in very handy because my skin unexpectedly got quite dry.

We felt that breakfast was good value. It was a half buffet, so you pick a main and are then free to select items from the buffet. Food was ample and delicious.

The reason for my average rating is due to a peculiarity that occurred. When my husband and I checked in, they claimed that we had booked a smoking room. We thought we had made a mistake, so we asked if we could upgrade, but there were apparently no more rooms available. The staff member went to the back to presumably speak with a manager and they somehow were able to find us a non-smoking room. We were grateful for this.

However, when my parents arrived a day later and I was there to help them check in, they were told that, although they had booked a non-smoking room, there was none available so they were going to be put in a smoking room. Strange. The staff member, sensing my parents’ displeasure, was then able to magically find a non-smoking room. He said that it was also bigger than the original room. How fortuitous. I accompanied them to their room and… it was exactly the same size as ours—cramped for two people.

From my perspective, having witnessed this situation twice, they seem to go through this rigmarole to rectify a nonexistent problem in an attempt to appear accommodating, leaving you feeling grateful for their help. Although it’s mostly a harmless little act, your stay begins with consternation if they try this on you. It doesn’t completely put me off from booking here again because we did have a good stay, but if there’s an equivalent option in the area, I’d be easily tempted away, as we didn’t appreciate this...

Stayed here for 3 nights and was overall very happy with my experience, particularly the friendly and helpful staff, excellent location and adequate room.

I came from Nagoya station so it was a pleasant 15 mins walk, however if you have heavy luggage which I didn’t it can get tricky. The good news is there is a bus stop directly in front of the hotel, so if you know how to use it then it should be easy.

The rooms are typical Japanese business style room, but I would say a little more spacious. Nothing stood out but everything worked and was well maintained.

The location I thought was great, because it was in a quiet area, yet closeby to heaps of restaurants and shopping and a walkable distance to the train station.

The also provide Yamato Transport service and helped ship by heavy luggage onto my next hotel.

I would happily...

Llegamos a Nagoya tras salir de Tokyo y hacer una excursión a Takayama, con las mochilas y hechos unos cer.. sudados. Hablamos de agosto, en Japón.||||La recepción es imponente. Está al lado del Hilton y tienes la impresión de que va a ser un poco cutre en comparación con ese hotelazo, pero que va! El Richmond de Nagoya es la releche! Lo dicho, recepción super grande, todo mármol negro ultra brillante, te reciben sonriendo y haciéndote reverencias. Una atención exquisita. A las mujeres les ofrecen una cesta enorme con geles de baño, mascarillas, cremitas varias... Para que cojan gratis las que quieran. Esperaba que a los hombres nos dieran algo como puros o una selección de taladros, pero no. Nada para los machotes.||||La habitación es como todas las que nos hemos encontrado de estilo europeo por todo Japón, pero con un plus. Todo era un poco más. La habitación un poco más grande, la tele un poco más grande, el baño un poco más grande, la cama un poco más grande y cómoda...||||Muy bien. Solo pasamos una noche en este hotel y no probamos ninguna de sus otras ofertas ( gastronómicas, masajes, ocio...) ||Muy completa: TV plana, escritorio con papel, bolis... Baño grande con ducha, bañera, champús, geles y acondicionadores, de marca buena todos.||Secador de pelo, cepillos de dientes, maquinilla desechable de afeitar...||Te dan también un par de pijamas que son como batas de hospital pero de tela gorda, que están bien para hacerte un par de fotos, echarte unas risas, quitártelo y dormir en calzoncillos.||Es la habitación estándar de estilo europeo pero un poco mejor todo.||||La zona donde está el Richmond es muy moderna y llena de cafeterías y oficinas. No tiene el encanto de barrio pequeño y está en una gran avenida. La parada de metro más cercana está a unos 5 minutos andando. Se encuentra fácil, sobretodo si sabes que está pegado al Hilton que es una torre que se ve desde el quinto pino.||Por esa zona no vais a tener mucho para ver pero al estar cerca del metro en 10 minutos os plantáis en la estación central que es una auténtica pasada o podéis ir a cualquier zona comercial que en Nagoya hay cientos.||||Lo mejor: Si pillas una buena oferta ( Nosotros a mitad de precio por reservar pronto ) estás en un hotelazo buenísimo a precio de uno normalito.||Lo peor: La zona no tiene...