Don't ever book in this hotel! The Chinese-speaking lobby receptionist is so rude! She should be reported to the manager this hotel does not look like they have a manager on duty. The rude lady receptionist would not allow us to bring our boys in our room saying only 2 are allowed since it is Japan policy. All she wanted is for us to book another room.
When we didn't book another room and book another hotel nearby she was so mean to me and not even allow me to eat the breakfast provided by the hotel when I came in 9:20am. She said breakfast is over even when there are others still eating. I insist telling her hotel policy says breakfast is until 9:30am. So she was so mad and start banging the plates and utensils. When she sees me in the lobby area I noticed she starts banging her feet while walking and when I looked at her she would stop her noise. What a very rude way to...
Read moreWe stayed there for 2 night. Though it is not located at the downtown largest shopping area but it is just few stations away. Also, it is so closed to a famous sightseeing, Tsuutenkaku, and its shopping and eating area. The staffs of hotel is very friendly and helpful. The size of the Twin Room is satisfactory and very clean. Just few areas for improvement in the room: to provide luggage rack, two more cups for teeth brushing, hanger for face tower. That will be perfect if they are able to improve it. However, we do recommend this hotel to my friends and other visitors to Osaka. Lastly, Just remind that Ebisucho Metro Station Exit 2 is the nearest exit to this hotel. If you bring large luggage with u, then take Exit 3 because there is life and just cross the...
Read moreStaff was super nice. Breakfast was light, but for 100 yens unlimited bread, eggs, salad with good dressings, yam and coffee worked more than fine for us. Bed was a bit hard but I managed to get good sleep anyway. Overall we were satisfied with the hotel because the area was cool and only 15 minutes on foot to Den Den town and 20 to Namba area.||The room on 2nd floor had a window looking to other building's wall, so it was dark like in the basement. If you stay in a room on upper floors, you can at least see...
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