On day of check-in, front desk missed out one of my rooms in booking! It was lucky i spoke enough Japanese to clear it up. I didnt check on their English proficiency though. Trip.com also replied me promptly on chat with the reservations number to clarify with the staff. I managed to check-in smoothly after which.Staff were friendly and greets you everytime you enter or leave the hotel.Hotel is at a great location, less than 5 minutes to JR Keiyo line that brings you straight to Maihama Station for Disney, and on Hibiya Line that goes to Ginza and Ueno. Various buses around 5min distancr that can go to Tokyo station, Tsukishima, etc. I walk to Ginza area in 15min. There is a Lawson, FamilyMart and a small supermarket in close proximity.Room was small for a compact twin, but comfortable for me as i was a Single user. I cannot fully open my 28inch luggage though. The bed and pillow were comfy and i slept well daily.The hotel has one of the best laundry machine i used! There is a function to wash and dry in the same machine so you dont have to come back and check on it. However if you have too many clothes, you will need to add more time to the drying. Bad point is that there are only 2, so if somebody just put it in, you would have to wait for a long time.Overall, i would choose this hotel again due to the...
Read moreStaying at ICI Hotel Tokyo Hatchobori was an absolute delight. From the moment I arrived, the staff provided warm, attentive service that made me feel genuinely welcomed. The hotel’s modern design is both sleek and inviting, blending minimalist aesthetics with thoughtful comfort. My room was impeccably clean, efficiently laid out, and surprisingly spacious for Tokyo standards.||The bed was incredibly comfortable, ensuring restful sleep after long days exploring the city. I also appreciated the range of amenities—everything from quality toiletries to a powerful shower and a well-stocked refreshment area. The high-speed Wi-Fi and quiet environment made it perfect for both work and relaxation.||Location-wise, the hotel is a gem. Just a short walk from Hatchobori Station, it offers easy access to major areas like Tokyo Station, Ginza, and Tsukiji. There are also several convenience stores, cafes, and restaurants nearby.||One standout feature is the eco-conscious approach the hotel takes, including a sustainable towel exchange policy and energy-efficient facilities. It’s refreshing to see a commitment to hospitality and sustainability in equal measure.||Overall, ICI Hotel Tokyo Hatchobori exceeded expectations. It’s an ideal choice for travelers seeking comfort, convenience, and thoughtful service in the...
Read moreSome travelers complained that the room was too small, but in fact, if you choose a twin beds room with a higher price, it is very comfortable even open the four suitcases on the floor easily , it is a square pattern. They designed as storage space under the bed, so that put some duty-free items or suitcases to make the walkway wide during the stay.
It is rare to have a bathtub in Tokyo hotels, and it is very stress-free to take a bath after going out for a day. The bed and pillows were good to sleep. There are also Japanese programs available on TV. The small refrigerator is also very icy. The hotel does not provide water, but you can buy a bottle from the counter for only 50 yen. There are two laundry equipment on the first floor, which included washing and drying together for 500 yen. The time takes 2 hours and contains laundry essence, which is a very affordable service.
There is a Lawson convenience store in a 1-minute walk, which is also very close to JR Keiye Line Station. There is an elevator to exit B2 to facilitate passengers who check their suitcases.
The hotel counter is 24 hours a day, and if you want to check out early, you can find the service staff. They are all very polite and enthusiastic, and they answer questions carefully and patiently.
I highly...
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