Khweza Bed & Breakfast Nairobi — Hotel in Nairobi

We stayed here for one night before heading out on safari. We received a warm welcome from the staff and were shown to our room, which was comfortable and had everything we needed. The hot water for the shower was not overly reliable but it wasn't much of a problem.|The roof top terrace is what really sells this place. It was lovely being able to go up there for food and drink, and watch the world go by. The breakfast was delicious, as was the other food on the menu. We ordered traditional Kenyan meals because we felt we wouldn't be able to get this on safari, and would recommend anyone staying in advance of a safari do the same. |We had a good night's sleep, felt safe and were well looked after. |We got an Uber to the arboretum which was fab. The driver commented that the neighbourhood where the hotel is based isn't the best but we loved it. There was so much to see and a great way to start our time in Kenya.|Special thanks to Julius, who was so kind, friendly...

Khweza is a great budget hotel in Nairobi's city center. Staff are super friendly and helpful. One staff even used their own Mpesa to get us train tickets since we didn't have access. Really great. The rooftop is wonderful & a huge selling point. Bed and shower was good. Everything was clean. Food was okay, took a bit long to serve even when you order breakfast the night before. Lobby is welcoming. We stayed for six days and went on a 3-day safari, day trips, etc. and all our stuff stayed safe. Had we slept there the whole time, we probably would have switched rooms from the front to the back, as the front rooms are a bit loud at night with trucks going by. But otherwise, very good. We'd go back if we were again looking for a clean, friendly budget...

The hotel has poor facilities compared to the pricing of the rooms.

The lady at the customer service is poor in management of customer and the general public who supply goods and services. They luck public relations skills.

The management do not put into account on expenses the suppliers render to their business and importance of such clients.

I do not recommend potential patrons to check in, otherwise they do so at their own risk. DISCLAIMER: This is my own review in person and does not represent any organization. The Feedback is based on my personal experience while interacting with them and also friends I refer. A review can be positive or negative based on experience. It can be used to improve the service for better performance hence...