Borneo Sweet Guesthouse — Hotel in Borneo

Stayed for 3 nights. Arrived late, no staff around but they left instructions on how to get in etc.||||Hostel has a nice common area, but the rest of it is just a converted office block. Hostel was v quiet, not many guests, but it was January. ||||My private room had no window, and on the first night the air con broke. Also it was not very clean with lots of long black hairs on the bed and floor.||||No staff around at night but was told via WhatsApp I could move to another room. This room was nicer with windows but the nearby bars had loud music playing all night and so I couldnt sleep. Aircon was never fixed. So 3 bad nights sleep.||||Breakfast was toast and hot drink, which was fine, although the butter was rancid. ||||No staff around at checkout either so just left after speaking to the owner on the phone. I only saw a member of staff once for a few minutes over the 3 days. ||||Open showers were nice, but toilets were quite often left dirty by other guests and not cleaned. ||||I dont like leaving bad reviews but unfortunately I'm finding it hard to write any positives!||||Has potential, but falls a bit short at...

Really enjoyed our stay here Merry Rose and her husband Martin are very accommodating and friendly, offering things to do in the area, providing a map and helping with bus times for the free bus to the orangutan centre. They even helped with the 1 ringgit but to Bako national park. The stay itself was pleasant, Merry made sure that everything was cleaned daily & we were able to us the filter water to refill water. Showers / toilets are communal between rooms and the showers were hot. The beds were comfortable, aircon worked very well and the curtains were black out. The location is within short walking distance to main attractions and the waterfront. Would highly recommend staying here...

I only stayed here for 2 nights with some friends, but I was immediately made welcome and felt included by the staff. Special shout out to Connor, Tyler and Lewis, these guys certainly know what they're doing and their level of hospitality is second to none. Within an hour of arriving I was kicking back and playing pool with them. On top of the exceptional welcome, the rooms are clean and nearly presented, the bathrooms are clean and well maintained and the kitchen has just about everything your average traveller needs to prepare a delicious meal. I can't recommend this place enough and certainly hope to be back sooner...