Scr Value Meal Restaurant/SCR XPRESS/Chicago 7 — Restaurant in Sarawak

I ordered chicken rice from Foodpanda, but the order was incomplete. This was especially frustrating because I was fasting and needed the food for iftar. When the time came to break my fast, I had nothing to eat due to this mistake. As a restaurant, you should have more consideration and empathy, especially during iftar time when people rely on their meals after a long day of fasting.

To make things worse, the restaurant told the rider that I had already received everything when I clearly didn’t. My friend, who also ordered, said the rice was just plain rice, not proper chicken rice, and the food tasted very bad. I hope you improve your service, food quality, and accuracy of orders while also being more mindful of your customers' needs, especially during important moments like iftar.

'' PLEASE TAKE NOTED BECAUSE I PAY...

This place perfectly clean and great BUT not the service level tho. We need to confirm our own orders...some with numbers and some u have to write the whole sentences of ur choices.. Whats the button CALLS for? A reminder to the staff we are ready or press it and place ur orders at the cashier... Food is served...where is the fork & spoon..waited for 5 mins for it but nothing happened...no choice i have to asked for it.. We get it ourself or its to be delivered once food is available? The ordering system b4 this was much better than what it is now...hopefully NOT ALL SCR Outlets are...

This is a JV Restaurant recently opened. Chicago 7+ Singapore CR. The fried chicken is tasty but more expensive than local stalls. One negative comment about the cashier staff is that they've very poor working ethic. One staff is stroking her long hair while preparing her work. Mind you, you've to wait for 30 mins to have your orders done/ ready, Poor service as they don't inform you.!! You've to approach them!! Keep to improve their...