Gurney Coast Guest House by Sky Hive — Hotel in George Town

Very dirty. We received a 9-page PDF of rules, charges and instructions, along with six additional messages detailing further charges and threats of legal action. This is all before we even arrived! Within the same PDF there is a rule that you must not ignore the owner or you will be charged an extra 100RM and will “face legal action”.

Our main issue was that none of this is written into law here, and everything on that PDF was threats… charges made up… we hadn’t signed a contract agreeing to any of this and it wasn’t in the booking agreement. In the worst case they call the police I guess (for ignoring the owner?) … extremely strict for no reason.

Now if the place was luxurious and beautiful I may have understood. But the “deluxe queen room” was a joke, there was not even space to walk around. Nothing deluxe about it. The entire room smelled disgusting, but the bathroom was even worse.

The towels and bath mat smelled as if they had never been washed, the odour of mold was so strong that we walked 45 minutes and BOUGHT CLEAN TOWELS! The shower didn’t drain as there was no incline on the floor, so dirty water sat in a huge puddle which never cleared in four days. Oh and did I mention there’s a 20RM charge to have the bin emptied in the room? What kind of place is this?

I digress. The bed was covered in dark stains (which was funny because within our 9-page PDF it said there was a minimum charge of 150RM for stains…. but they gave us stained sheets?). The floor was covered in dirt when we arrived. It had not been cleaned.

It’s not often I say things so directly, but who do you think you are? The staff in person and on Whatsapp were okay, but this mysterious not-to-be-ignored owner must be clinically insane. I wouldn’t recommend this place and absolutely won’t be returning under any circumstance.

Oh and meanwhile other guests were smoking in their rooms and having very noisy “couple time” which the whole hostel could hear as the walls are paper thin. And on the subject of walls.. the carcasses of crushed mosquitoes and streaks of filth were the art up there.

Stay at this place if you want to be threatened with legal action by some old hypocrite who gives you a dirty room and says he will charge you and take you to court for that dirt in the room. No other hostels have management like this. Stay literally...

Based on my experience over all my staycation,i could say this is the worst experience.The person incharge of the hotel wont allow u to make late check out.they will ask u to left from the hotel immediately or else they will deduct our deposit.but they will not look into the problem that a guest facing from their hotel.Their acircond was the worst (no cold,call to check just response its normal).parking they can tell u easily first come first serve..The area so busy where u CAR Easy can have defects.The environment so smelly of ** and our room was given near laundry😂😂😂Hotel Management,we are not staying for freeeeee to treat us til this stage.overall i can give 3star out of 10star for the bangla worker who very responsive.A kind of pity looking at him.anddd the best partttt the next door guest keep knocking the wall..and the sound was sooo transparent.if i have booked dome,atleast i could Enjoy my staycation rather Than your...

The room is quite small with three single beds cramped into the room. Hardly have walking space. There is no table nor chair to sit except the beds to do any work. In addition, there is no living hall space outside the rooms for guest to do any work. All spaces are used to convert to rooms. The centre rooms are all without windows. Place is stuffy with no fresh air flow. Added to it, the bathroom has no ventilator. Imagine the smell after one has made 'business'. The whole room would be filled with the odour. The service is poor as the cleaners do not check whether there is toilet rolls and enough shampoo for the next guest. The only consolation is that the place is nearby to malls and eating place. Parking space is also insufficient. It's first come first served. Shoes left on the shoe rack can go missing even it is just a...