Bread History (Gurney Plaza) — Restaurant in George Town

Everything is good but only the service crew at the counter I've tried using FAVEPAY only once at this bakery and it would be my first and last using FAVEPAY IN YOUR BAKERY. When customers saw there's e-wallet they would likely to use it because of cash back given. And the service crew there is truly so rude to the max in front of me and other customers saying bad about the customers why use FAVEPAY so many problems this and that on their counter. And the crew even said it badly like ask the customer don't use and it's problematic cause need to do extra work in the computer. I know there's only two counter but could you please IMPROVE YOUR SERVICE WITH A SMILE NO MATTER WHAT AND KEEP GOOD CONDITION MANNERS EVEN THOUGH ITS JUST A BAKERY SHOP. IN every place SERVICE to customers are always IMPORTANT no matter...

If possible, please don’t hire “weird” people as your staff

Visited this outlet around 6pm, 8 July 2025 This is my experience -:

I request for the white plate to put my bread.. after request verbally for 3rd/4th time in front of your “weird” staff, I only manage to get his “response”…

Then I purchase for 4 pieces of cake, this “weird” staff attempted to put the cakes into 4 small boxes.. expect me to have more than 4 hands to carry the cakes and bread I bought?

After made payment via credit card, I am expecting to get a receipt from him.. but after he pressed the amount on the credit card device, then he suddenly walk away.. I full of question mark...

i love those bread there....specifically outlet at Gurney Plaza. i won't recommend the one at Setia Spice Sungai Ara. weird , same brand same central kitchen, ...the Rocky Yam i bought from Setia Spice outlet has much lesser stuffing. but everytime i bought from Gurney Plaza the stuffings were same. too bad it doesn't have outlet in klang valley. i would say the bread at Bread History is nicer than most bakery shop in klang valley, even nicer than RT and Hogen, or Komoji or San Moulin or Lavender. if anyone happen to visit Penang...