Joyful Motel — Hotel in Langkawi Island

I made reservation with Joy Motel via Agoda in Nov 2014 for a 4D3N stay on 6-9 Jun 2015. Reservation was made 6 months in advance for total 9 pax. In March I called Joy Motel to reconfirm my reservation made under Agoda. Contacted Joy Motel again 1 week prior to my travel & she confirmed my reservation. ||I got a shock when Agoda contacted me 3 days prior to my departure that Joy Motel is unable to honor my reservation as they are fully booked !!! This is unbelievable as I have called personally to confirm my reservation. Leaving me with such short notice and having no option I agreed to change my reservation to another location recommended by Agoda.||This is my first trip to Langkawi & I rely heavily on Trip Advisor's...

Super big cockroach dropped my shoulder while I was asleep on the bed. When I moved the bed, there were tons of cockroaches and bugs. I could not move the room because there were no 24 hours of reception. ||Chinese community right under the hotel has all night long karaoke which held me from sleeping at night. They sang really loudly literally until 1am. ||When I wanted to get a refund, the owner of the hotel kept procrastinating and it took few weeks to get money back and of course I had to call him like everyday. ||The owner of hotel yelled at me even if his hotel got tons of bugs inside. Please do...

Stayed 2 nights in Joy Motel. The room was not clean as i expected, with lots of stains on the bedspread But cheap and well located. Very Clean bathroom, Good Air cond, Very limited walking space with one chair & One old table with cabinet which was very smelly ( cockroach ) One very bad experience when leaving the room i made sure the room is locked, but upon return we found the door unlocked. There was a reception counter without a receptionist. Had to call the phone number on the reception counter to collect & return the keys. I don't want to describe how that person...