LANGKAPURI RESORT — Hotel in Langkawi Island

Our stay at Langkapuri Resort had some highs and lows. While the location is fantastic, a few aspects left us disappointed.

First Impressions & Check-In

Check-in was super efficient, which was a great start. However, navigating the beach was frustrating. There was no clear process for getting loungers and umbrellas, and we later realized that there weren’t enough for all the guests. The lack of beach towels was another disappointment.

Cleanliness & Room Experience

At first glance, the resort seemed clean, but some details stood out upon closer inspection—like dirty showers and dishes left in the hallway for three days. Our room was well-equipped with everything we needed, and water bottles were resupplied daily. However, we had to ask for basics like toilet paper and shampoo. The biggest issue was our sink, which barely drained. We reported it, but no one ever came to fix it.

Comfort & Amenities

The bed was large and very comfortable, making for a great night’s sleep. The rooftop area was also a highlight—definitely a nice spot to relax. The WiFi, on the other hand, was frustrating. Some kind of security issue kept forcing us to forget the network and reconnect frequently.

Location & Staff

The location is excellent—right by the beach and central to everything in town. However, the staff experience was mixed. Most didn’t acknowledge guests, though occasionally someone would say hello.

Food & Dining

The breakfast had variety but was the same every day. Not bad, but not particularly exciting either.

Overall Verdict

While Langkapuri Resort has a great location and some nice features, there were enough small frustrations that I’d likely choose to stay elsewhere next time—especially considering the better beaches on the north end of the island.

Pros & Cons

Pros:

Fantastic location—close to the beach and central to everything

Efficient check-in process

Comfortable, spacious bed

Rooftop area is a great addition

Breakfast has a decent variety

Cons:

Beach is hard to navigate, with limited loungers/umbrellas and no beach towels

Cleanliness issues (dirty showers, uncollected dishes)

Inconsistent housekeeping—had to ask for toilet paper and shampoo

Sink drainage issue was never fixed despite reporting it

Unreliable WiFi that required frequent reconnections

Staff not particularly...

the room pictures Absolutely Appalling - A Nightmare Stay! (0/5 Stars)I don't even know where to begin with how utterly disappointed and frankly, appalled, I am with my recent stay at this hotel. The pictures online and on booking platforms must have been from a different decade or a completely different establishment, because what I was given was a dilapidated, unsafe mess.Upon entering what was supposedly my "room," I was met with a scene of disrepair. There were visible damages everywhere – chipped paint, stained carpets, a broken lamp, and a bathroom that looked like it hadn't been properly cleaned in ages. Worse, some of the fixtures felt loose and genuinely unsafe. This was not what was advertised, and certainly not what I paid for.Naturally, I immediately contacted customer support, explaining the hazardous and unacceptable condition of the room and requesting a change. Their response was nothing short of infuriating. Not only did they refuse to move me to another room, despite my clear explanation of the issues, but they then had the audacity to demand additional payment to upgrade to a different room! As if it was my fault their advertised room was a disaster. The representative then coldly informed me that I had to "accept it as is.""As is" is a broken, potentially unsafe room that is a far cry from any standard of hospitality, let alone the images they use to lure customers. This is not just poor service; it's deceptive and completely dismissive of a guest's comfort and safety. I ended up having a miserable night, feeling cheated and ignored.Save your money and your sanity. Do NOT stay here. This was by far the worst hotel experience I...

Absolutely Appalling - A Nightmare Stay! (0/5 Stars) I don't even know where to begin with how utterly disappointed and frankly, appalled, I am with my recent stay at this hotel. The pictures online and on booking platforms must have been from a different decade or a completely different establishment, because what I was given was a dilapidated, unsafe mess.

Upon entering what was supposedly my "room," I was met with a scene of disrepair. There were visible damages everywhere – chipped paint, stained carpets, a broken lamp, and a bathroom that looked like it hadn't been properly cleaned in ages. Worse, some of the fixtures felt loose and genuinely unsafe. This was not what was advertised, and certainly not what I paid for.

Naturally, I immediately contacted customer support, explaining the hazardous and unacceptable condition of the room and requesting a change. Their response was nothing short of infuriating. Not only did they refuse to move me to another room, despite my clear explanation of the issues, but they then had the audacity to demand additional payment to upgrade to a different room! As if it was my fault their advertised room was a disaster. The representative then coldly informed me that I had to "accept it as is."

"As is" is a broken, potentially unsafe room that is a far cry from any standard of hospitality, let alone the images they use to lure customers. This is not just poor service; it's deceptive and completely dismissive of a guest's comfort and safety. I ended up having a miserable night, feeling cheated and ignored.

Save your money and your sanity. Do NOT stay here. This was by far the worst hotel experience I...