Sushi King Cenang Mall — Restaurant in Kedah

The sushi was absolutely divine, fresh yummy and so so good! I’ll definitely be back for more. However, apart from all the lovely staff, the service received from one of the staff members really made me feel disrespected and quite uncomfortable as she comes across as being very passive-aggressive, I had noticed it on my first visit to the store, but the second visit, I found her entire attitude to be very disrespectful to the service industry. After paying I was informed my takeaway order would take 15min by a sweet staff member, however, due it being a busy evening, it had taken 30 minutes and at the 20minute mark after I had gone inside and dealt with the below situation did the disrespectful staff member in question only inform me that it will take a further 10-15min. I did not mind the wait as the food is delicious, what I disliked was the disrespect received from the particular staff member informing me about the extended waiting time. I went to the front desk, there was no queue. I politely asked the staff member to kindly confirm the whereabouts of my order because it was taking longer than the prescribed time. She looked over and saw that a group of people at the table had gotten up and began walking to the desk in spite of me standing there first. She then told me to go outside because ‘she has customers’. I found that very disrespectful to send myself, ALSO a paying ‘customer’ out after I had made a query first and she gave immediate preference to another group of customers that had come to the front desk AFTER me in spite of having made my follow-up request first, this is poor customer service and disrespectful. I have worked my way up in the service industry for several years, and never have I ever treated my customers in such a manner and then still seemingly agitated with the customer. Please, I understand that days can be strenuous in this industry, but as frontline workers, it is important to maintain professionalism, be fair and respectful and maintain the moral and values of...

Sushi King consistently delivers an outstanding dining experience, combining excellent customer service with delicious food. One of the highlights of my recent visit was the exemplary service provided by Ms. Jannah. Her professionalism, attentiveness, and warm demeanor truly stood out. From the moment I walked in, she greeted me with a friendly smile and ensured that my dining experience was seamless. She took the time to explain the menu, recommend popular dishes, and promptly addressed all my requests with genuine enthusiasm.

The food, as always, was delightful. The sushi was fresh, beautifully presented, and bursting with flavor. The variety on the menu caters to all tastes, whether you’re a sushi enthusiast or prefer cooked dishes like tempura or teriyaki. The restaurant itself was clean and well-maintained, creating a comfortable and inviting atmosphere.

Ms. Jannah’s exceptional service elevated my visit to another level. It’s rare to encounter someone who genuinely cares about creating a positive experience for every customer. Her dedication and cheerful attitude are a testament to Sushi King’s commitment to high-quality service.

I highly recommend Sushi King not only for its mouthwatering food but also for its attentive and friendly staff, especially Ms. Jannah, who truly went...

Pathetic experience! It seems the place is either understaffed or too unprofessional! We were waiting in the queue since 9pm, and as per their restaurant rule, the last order shall be taken up till 9:30 pm. By 9:15 pm the staff came and told us that they wont be taking in customers.. though us and 2 more families were behind us could clearly see that for the past 10 mintues two tables were empty.. On highlighting that, they accomodated us. We only managed to order a combo sushi pack and by 9:28pm they closed their kitchen.. nevertheless we waitied 1 hour for our order, which failed to show up. By 10:30, we were tired and hungry as well, asked them whether our order was ready,to which we received such pathetic response from their end , which was “ Do you still want your order?” . Like literally, u make us wait for 1 hour, even after ordering and tell us that you havent started making it, and in between we were asking about the status of our order, to which they said that it is under preparation.. so like what was that? If anyone wants to go there, please make sure you have ample time jn your hands and with a filled stomach! Becase god knows how much time they will take to...