It’s an awesome hotel! I travel to Langkawi with my friend and stay in Looma for 3 nights, and the staff in reception is really nice and always helpful. You also can book sunset cruise here, and I borrowed a towel from reception before I go to the sunset cruise, they don’t even ask any deposit and just let me take it. And the private pool is also nice, the temperature is perfect, it’s not cold and hot, totally enjoy the swimming time. The cleaner are also the detail person, they cleaned the room in detail but also keep everything you use on the same spots. I really appreciate this
Pros: friendly staff / clean room / nice environment / helpful staff / quiet space / smart TV with Netflix and YouTube / stable Wi-Fi
Cons: hot water is not stable / the door is a bit broken / not lots of activity or restaurant surrounded...
Read moreFirstly, the location of the villa is difficult to navigate, as it is accessed through a narrow alley. If you're not paying attention, you could easily miss the turn. Secondly, the parking is limited, which adds to the inconvenience. Most disappointingly, upon arrival, we were informed that the owner had forgotten about our booking. We had reserved a villa that could accommodate 4 people, although there were only two of us, paying extra for the experience and space. Unfortunately, we were left without any available room and had to scramble to find alternative accommodation for our 5-night stay. The customer service and handling of this situation were extremely poor. Given this experience, we will not consider staying at Looma again. We are extremely...
Read moreMy family of (6 adults & 2 children), took the 3 bedroom private villa. The villa was well maintained, cleaned and beautiful. The service was great as well. Whenever we needed pool cleaning or new towels, they came within 10 mins. The staffs are friendly too. Location wise, it's really good as well. It's not far from Pantai Cenang and several other amenities such as bars, convenient stores n etc. Pantai Tengah is just 5 mins walk across the road. All in all we all loved our stay there. We even ended up extending another night as the place was that good! 😊 I have recommended this place to several people and my family and I will definitely stay here if we do...
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