The riad is beautiful: wonderfully and modernly renovated, maintaining the Moroccan details and vibes. The room was spacious, with a huge and very comfortable bed. We were pleasantly surprised to find two complimentary bottles of water, a coffee machine with a couple of capsules, and some space to hang clothes. The shower is big, and there's a hairdryer and complimentary shampoo/shower gel. The riad has a terrace where you can enjoy breakfast or just relax with a wonderful view of the kasbah and the mosque. The staff is amazing: they arranged a pick-up at the airport, and when we got to the center, Hassan was waiting for us and brought us to the riad. They can arrange dinner or lunch at the riad if you need (which we didn't have). Breakfast is freshly made every morning. We enjoyed their hammam and had a massage (Fatima has golden hands). One night, we were running late to our restaurant reservation. They helped call the restaurant, and Hassan helped us find an ATM and grab a taxi. It was a great choice! Inshallah, we'll get there again.
Something to consider: A curtain separates the sleeping area from the bathroom, which can be strange at first if you are used to doors. Sink is a bit small but it's really ice. Our room was at the ground floor, it can be noisy as other guests can have breakfast or just sit in the hall in front...
Read moreAvoid!!! The hotel is extremely overpriced and is very far away from the centre. Impossible to find and once found, I wish I never found it.
The service was appalling, no one could speak English and they just laughed and refused to provide basic hospitality. No welcome tea, no information, no help to see Marrakesh and the city.
The hotel looks nothing like the photos, rooms are extremely small and smell like water. The showers and bathrooms have no doors or curtains…
The Riad itself was super noisy, and we woke up as soon as the first person woke up at around 6:30am.
The owner was extremely rude, and didn’t care about our needs at all. After 10 hours of travelling - we requested our breakfast put a side as we arrived in the middle of the night. He refused and said if we don’t like it, we should get out and they would give our money back because he doesn’t “need our business”.
You sir, need to go back to...
Read moreWe stayed three nights in this Riad and overall had a good experience. The owners were genuinely kind and worked hard to make everyone happy.
Breakfast was simple, but tasty and good enough for us.
The room looks nice but has two issues that have to be addressed. The shower and toilet are only separated by a curtain and the shower tends to overflow. They also have a major humidity issue as the steam from the shower cannot escape and stays in the room indefinitely.
The other is that the rooms are quite noisy from inside noise because the door and window are helping much.
Both issues were no deal breakers , but can...
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